Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

My wifi app “unexpected error”

When I try to login into the wifi app and I get an error “an unexpected error has occurred”. I’m on my iPad and the same happens with my iPhone. Why is this?

Heeles by Neighbour
  • 5 replies
  • 0 kudos

Resolved! Telus internet self install possible?

I'm an electrical engineering student and would rather not shell out 100$ for internet install, plus I can't really take time off work during the day so a tech could come. Can I self install the modem and get the internet set up without a tech? And i...

thaluzad by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Connecting old router to telus modem through static IP (?)

Hi, I'm trying to configure an old router in order to have faster internet access upstairs but I'm running into some issues. Backstory: I've connected the ethernet cable to the WAN port of my T3200M modem to the WAN port of my BEFSR81 v1 router, then...

john10 by Just Moved In
  • 4 replies
  • 0 kudos

TELUS Junction Box

I just moved into a new build and have a TELUS concrete slab in my front yard. I just want to know if I have to leave it accessible or if we can cover it with sod.

SBday_99 by Just Moved In
  • 1 replies
  • 0 kudos

Old blogs on this page should be removed.

The blogs about the current web mail outage (some a year old) should not reappear. I think with a date stamp on the blogs they could be deleted after a certain time period. And a butt in by a Telus employee with better current information about the p...

polecat by All-Star
  • 2 replies
  • 1 kudos

Overwatch Double Animations & Shot Delay

Hello everyone, I'm a semi-pro Overwatch player that had to quit pursuing competitive gaming because of one particular issue that I haven't been able to figure out for years. More or less what goes on is I get double animations and shot delay when pl...

Smart Steering on Extenders

I have two identical Actiontec extenders, WEB6000Q, running the same firmware, v1.1.02.22. They are both connected to the same Actiontec modem, T3200M running firmware 31.164L.18. Smart Steering is enabled on the T3200M. The first extender has Smart ...

Starfire3 by Just Moved In
  • 0 replies
  • 0 kudos
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