Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1488 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 12867 Views
  • 61 replies
  • 2 kudos

Resolved! Question about adding a router to T3200 modem

The T3200 modem supplied by Telus is located in our garage meaning that in some areas of our house the WiFi signal is not great. We do however have Ethernet cables running from it to various rooms in the house. I was wondering if I could add somethin...

Jared by Neighbour
  • 8941 Views
  • 6 replies
  • 0 kudos

connection to moden

I'm looking into changing from Shaw to Telus but have some connection questions: 1) Does the installation person run a wire from an existing phone outlet to the modem OR is it a new line from the "outside connection box" to the modem2) We will shortl...

BobVS by Just Moved In
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  • 2 replies
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Resolved! not compatible: AC86U & T3200M?

I just bought the Asus AC86U yesterday and planning to return it to best buy and get the 68U instead due to some issues :(. B4 i had my asus N66U connected as wan to t1200h wan with no issues whatsoever and getting around 30mbps on my 25mbps plan thr...

Call Control

Just to let you all know, that Telus's new Call Control, works very well in blocking unwanted calls. Check it out when you log into your account. It's under the Home Phone tab. This is included in my "plan", so it may depend on what kind of plan you ...

Internet Outage in New Westminster, BC

My internet service started to drop last Tuesday, June 12, 2018. Yes, that's right. 7 days of unreliable services from TELUS and different versions of why the signal is dropping. Until Sunday, the 17th, I was told there's an outage in the area since ...

Resolved! Poe Filter is required?

im wondering if i will try to hook up 2 moca adapter for my t3200m does it required Poe filter? The modem is in the basement of our house but i notice there is a coax outlet upstairs and the only thing connected to it is the optik tv box. Since we ha...

T3200M and Airprint

Hi everyone,My parents had their modem replaced with a T3200M by telus. Since it was replaced, the Apple Airprint protocol with their HP printer stopped working. I’m assuming something in the configuration messed up the Bonjour protocol. Has anyone e...