Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Adding a wired connection to the basment.

My landlords have telus, I like the internet but for some reason the wifi keeps dropping when I use it for my ps4. I understand theres boosters that can be bought but I'd rather have a wired connection.If the landlord agrees and what not, is it possi...

Beesherz by Neighbour
  • 4143 Views
  • 3 replies
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Landline

I have no dial tone from any of my phone jacks! I have called repair twice , no help from either rep,. I also tried customer service, very frustrating when you call and you know the rep isn’t even in the country. I would like someone to contact me wh...

KLD by Neighbour
  • 2167 Views
  • 0 replies
  • 1 kudos

Resolved! Cat Ethernet cable for 1GiG

What Ethernet cable should I use for Telus pure fibre 1GiG. I was thinking of getting a Cat 8 because people recommended me that since it has higher bandwidth it’s better(2Ghz)but also it’s too over kill for some people. I just want an honest answer ...

Paavan by Neighbour
  • 3205 Views
  • 1 replies
  • 0 kudos

Can i have Telus pure fibre router installed on 2nd floor

I live in a Front Garage house and I booked an appointment for installation for my 1Gbps Telus pure fibre and I was considering having the router installed on the second floor is that possible, also does the technician need a coax outlet aside from t...

Paavan by Neighbour
  • 1431 Views
  • 0 replies
  • 0 kudos

Resolved! 75mbps fiber

Hi all, I m new here so m not sure if my question would suite here. I m tking fiber 75mbps plan. When I talked to sales representative, he mentioned that my house has fiber connectivity. But installation guy is saying he need to do hole in the wall t...

Mavi by Neighbour
  • 9283 Views
  • 9 replies
  • 0 kudos

T3200M stuck at "invalid username" and "logged in as: admin"

Hi there, I have had a recurring problem for some time now, whenever I try to log into my T3200M, it always says "invalid username and password" above their fields, and below it says "You are currently logged in as: admin". I am unable to find anyway...

1ronnie by Friendly Neighbour
  • 1905 Views
  • 1 replies
  • 0 kudos

Resolved! Unusable speeds on 2.4Ghz band

We have Telus 1gbps and recently moved and brought the router along with us. At our old location there was no issue, but in our new home the 2.4ghz band is extremely slow. I'm getting about 0-3mbps on my phone sitting next to the router using the spe...

Resolved! Red Deer, AB - How is there not better coverage in this city?!

I moved to Red Deer, AB a year and a half ago.... from Hinton, AB, a town a quarter the size of Red Deer. Hinton had fiber, Red Deer does not, at all. I managed to get Internet 150, which is fine. Now, I'm moving again. The live agent I spoke to says...

MrJane by Neighbour
  • 6526 Views
  • 5 replies
  • 0 kudos
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