Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! POA Holding Box

Greetings, Telus will be installing POA Holding Boxes above each apartment door in our building in order to bring Pure Fiber. What does "POA" stand for? Thanks,Shane.

Shane by Leader
  • 4 replies
  • 0 kudos

Gigabit internet is REALLY slow

So I got gigabit internet a couple of months ago and it has been working great, but these past 2 months have been awful (My pc is plugged directly into the modem and I did get 940/940 for a couple of months).First, I got 300 down and 700 up, and then...

Telus to cancel my 3rd party services

I've had Telus phone services for many years, but just switched my Internet from Shaw and TV from Bell as part of their current promotion. Telus installer came last week to hook up my services. Telus rep said they would cancel my old Internet and TV ...

alam140 by Neighbour
  • 2 replies
  • 0 kudos

The Pure Fiber service in my home is DOWN !

Anyone is encountering the same issue? My Pure Fiber internet service is down from beginning in this morning. The interface is keeping up and down over times making the internet service in trouble.

PeterREW by Neighbour
  • 4 replies
  • 0 kudos

Ios13 and the Telus my WiFi app

Ran into a strange problem using ios13.1 beta and it looks like I was not able to my Telus Boost nodes since it could identify my home network, but my other phone still using ios12 doesn’t have the issue. I know we won’t get support using pre preleas...

Resolved! Terrible Service

Just had to cancel my service due to terrible customer service. Manager not calling back. Tech not calling back. Waited at home and no one calls or shows even though the manager promised. I gather my time is not important to Telus. I be will cancelli...

DonK by Just Moved In
  • 2 replies
  • 0 kudos
Friendliest neighbours