Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Questions about Internet & phone services

Hi everyone, I currently use Shaw but am thinking of switching my Internet & phone services to Telus. I have a few questions and would appreciate any answers I can get. 1. Do I need to cancel my Shaw services or does Telus do that for me if I choose ...

hobster by Just Moved In
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  • 5 replies
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Resolved! Port forwarding on Actiontec V1000H?

Router firmware: 31.121L.19 I've got a simple service running on tcp port 3000 on one of my computers. I can access it from other computers on my home LAN, so I am pretty sure it is working, but external computers cannot access (timeout errors). I've...

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GPON2

Any relevant resources on this new in development fibre system. What kind of speeds and reliability will it bring? I hear 40gbps down and 20up, I see zdnet artcle they can do pbps.. Lol

Resolved! web access to security cameras

Hi, I'm a strata council member of a condo, and we have a dedicated IP for our security system.It looks like Actiontec T2200M does not have a web UI, and we can't configure our NVR (network video recorder) to be seen outside the electrical room. A co...

DavidH by Friendly Neighbour
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  • 6 replies
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Resolved! Telus Audio

I was thinking about switching from Eastlink to Telus until I read about a complaint about the Audio. Right now with Eastlink I have to have the volume up to 35, then I am watching any recording, I live in a duplex ans cannot play it that high so I w...

jh1942 by Just Moved In
  • 1854 Views
  • 1 replies
  • 0 kudos

Is is just me or does Telus fibre optic wifi suck?

Is is just me or does Telus fibre optic Wifi suck? It goes down daily and will come back on randomly. I can unplug the modem and it will sometimes come back on and sometimes not. I was on Shaw for years and switched to Telus in Nov 2018 (for cheaper ...

Julie11 by Just Moved In
  • 8749 Views
  • 7 replies
  • 1 kudos

Call back confirm installation

So as a Shaw user for 20 years I thought I would give Telus a try for my cable/internet. Seemed pretty simple. I get my call back the next day to confirm installation and person helping me kept leaving putting me on hold. Finally after 40 mins he cam...

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