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kkim604
Friendly Neighbour
since ‎11-27-2020
‎04-21-2023

User Statistics

  • 7 Posts
  • 0 Solutions
  • 3 Kudos given
  • 1 Kudos received

User Activity

Cannot connect to some website using home internet

04-21-2023
HiI have weird issue with my home internet, Telus Purefiber GigThis never happened before, until today.I cannot connect to some websites, legitimate website for business and school.I getERR_CONNECTION_TIMED_OUTIf I turn off wifi and use mobile data o...

Need 2nd Telus wifi booster

12-16-2022
HiI need 2nd Telus wifi booster, where can I get one?I got 1st one at no charge when technician came to install my internet.  I've look though Telus website but couldn't find where I can order one, or is it free if I just call and ask for it?

Does Optik TV take up my internet speed?

06-30-2021
Recently moved to new place and got 1Gb + Optik TV.All the devices I have, hard wired directly to the modem, is getting speedtest around 450Mbps, about half of what I should be getting.Before at my old place, I had same 1Gb plane, no TV, and i was ab...

Newly built home, Quick connect, new 1Gb plan, only getting less than half the speed

06-08-2021
HiJust moved into new home(Quick connect installed in the panel) last week and signed up for 1Gbps plan /w optik tv.But I'm only getting about 400Mbps download according to SpeedTest. Wired and TV is off.wifi speedtest is close, but in high 300Mbpsmy...

possible to freeze my account for 6 months?

11-27-2020
HiI'm in to few months of my 2 year contract, but I just sold my house and I don't move into my new house for another 6 months.I'm going to live temperately with family and they already have internet. Is it possible to put my account on "hold" mode, ...
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