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kkim604
Friendly Neighbour
since ‎11-27-2020
April

User Statistics

  • 7 Posts
  • 0 Solutions
  • 3 Kudos given
  • 1 Kudos received

User Activity

Cannot connect to some website using home internet

April
HiI have weird issue with my home internet, Telus Purefiber GigThis never happened before, until today.I cannot connect to some websites, legitimate website for business and school.I getERR_CONNECTION_TIMED_OUTIf I turn off wifi and use mobile data o...

Need 2nd Telus wifi booster

December
HiI need 2nd Telus wifi booster, where can I get one?I got 1st one at no charge when technician came to install my internet.  I've look though Telus website but couldn't find where I can order one, or is it free if I just call and ask for it?

Does Optik TV take up my internet speed?

06-30-2021
Recently moved to new place and got 1Gb + Optik TV.All the devices I have, hard wired directly to the modem, is getting speedtest around 450Mbps, about half of what I should be getting.Before at my old place, I had same 1Gb plane, no TV, and i was ab...

Newly built home, Quick connect, new 1Gb plan, only getting less than half the speed

06-08-2021
HiJust moved into new home(Quick connect installed in the panel) last week and signed up for 1Gbps plan /w optik tv.But I'm only getting about 400Mbps download according to SpeedTest. Wired and TV is off.wifi speedtest is close, but in high 300Mbpsmy...

possible to freeze my account for 6 months?

11-27-2020
HiI'm in to few months of my 2 year contract, but I just sold my house and I don't move into my new house for another 6 months.I'm going to live temperately with family and they already have internet. Is it possible to put my account on "hold" mode, ...
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