TELUS Neighbourhood

frankw · 11-15-2022

I have had the internet 25 account for about 18 months on Telus fibre to my house (internet 16 on Telus VDSL before that). Until now I was getting about 28 Mbit/sec download rate and 28 to 56 Mbit upload rate. My account is supposed to be good for 2...

frankw · 11-29-2021

I have been using Optik TV for almost 10 years , recently got the fibre connection and it works pretty good. My friend has recently started a new contract with Telus for internet and Pik TV. Connection is VDSL in his area but fibre might be availabl...

frankw · 05-14-2021

So a Telus rep phoned me and said they were going to discontinue their old-style internet and Optik TV service (which operates on VDSL from copper phone wires) and they want to swap me over to fibre (at no extra cost). BTW discontinuance of their ph...

frankw

2 of my friends who are using Telus internet and TV services received similar calls recently, possibly from Telus, or a scammer. Both calls told them they needed to authorize a new modem installation and if they did this they would get higher speed....

frankw

No doubt the white Telus Hub aka Arcadyan can deliver a lot more speed than my 175 Mbps. My Telus account is what limits me to that speed.

frankw · 12-04-2023

I'm satisfied with the white trashcan router or "Hub" as Telus calls it, made by Arcadyan, and it works fine for me. Getting about 175 Mbps up/down on a ethernet connection or Wi-fi. Using an iPad 7 or 9 or iPhone 8 on WiFi, or wired connection to ...

frankw · 11-17-2022

I inquired at the main local Telus store and the rep didn't know of any increases to account speeds. I'm guessing they might be "throwing a bone" to some long-term customers who are paying the full rates for a long time, so we don't go to another pro...

frankw · 05-26-2022

9 inches with top hinged ventilation lid closed, or 13.25 with lid open for better cooling. I’ve had my unit almost a year and it’s been problem free, connected direct to fibre.

TELUS Neighbourhood

User Statistics

User Activity

Internet 25 account speed increased?

what STB to use for Pik TV?

what to expect - Telus switching me from VDSL to fibre

Re: Telus Internet and Phone - Legit or Scam

Re: Achieving optimal upload, and download speed from your TELUS connection

Re: Achieving optimal upload, and download speed from your TELUS connection

Re: Internet 25 account speed increased?

Re: Heigh of Telus WiFi (Arcadyan) hub