Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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T3200M qui redémarre tout seul

Depuis plusieurs semaines, mon modem T3200 redémarre tout seul à tout moment de la journée. Je travaille de la maison et c'est très dérangeant, surtout quand je suis en conférence. J'ai contacté le support Telus y a 2 semaines et ils m’ont fait faire...

Pat_Duff by Just Moved In
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Resolved! Rural Smart Hub and cell booster??

We currently use the Telus Rural Smart Hub white wifi router. When we originally got this, it was incredibly fast and an upgrade from our previous Xplornet experience. Lately the download speeds have been less than great and we have been curious abou...

Broken internet connections

I am in Morinville AB. The internet speed seems OK. But the connection is almost disconnected every several minutes. Every time the disruption will last around 30 seconds. Is this a common problem?

lzh007 by Just Moved In
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Solutions to getting the best speed possible

Hey guys, So I have OF 1 GB internet using a T3200. my house is a singular floor and is a very deep design. The wifi signal is great throughout the house, but unfortunately, too many devices are connected to it via WIFI. There are a total of 6 smartp...

Resolved! smart ring

Does anyone know how to change the ring for our smart ring service? Before we changed to the fibre optic service, our smart ring had a double ring. Now it's the same ring as the main line, which is annoying. I can't find any instructions on this pret...

Wi-Fi Extender Intermittently Drops ?

I just opened up my Telus accounts after moving into a new apartment with Telus quick-connect installed. Stupidly, the wi-fi modem is installed near our apartment entrance within a closet separated from our living room by concrete walls and resulted ...

Resolved! Phone outage In Sherwood Park

This morning, we did not have phone service to our address in Sherwood Park. It is still the same now at 3:42pm. We did the unplug/plug in. Still the same. Is there an outage in Sherwood Park for phone?

DavieSM by Just Moved In
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Wifi working but ethernet not

For the past year I've had my PC connected to the our T3200M router with no issues. Last night I was in a discord call and at about 8pm I was disconnected from it. I thought it was just a discord issue, but upon trying to access the internet through ...

ponder by Just Moved In
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