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Slow internet speed

Teddydog
Just Moved In

I have been paying for 5G 300 mbps and only get 60-100mbps. I have tried to get help from Telus with no luck. Their overseas emplyoyees could not find their way out of a wet paper bag.  I wonder how many of thei customers have had this problem.                                                                                                                                                                   We signed up just about everbody in our condo. With another 450 condos around us. Maybe Telus does not want to give good support, it may be time to change. Shaw look better every day.

Anybody have the same problem?

B

 

3 REPLIES 3

NFtoBC
Community Power User
Community Power User

Can you provide a b it more detail about your setup? It is a bit confusing as 5G is a cellular technology.

 

NFtoBC
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loosemeat
Advocate

@Teddydog wrote:

Their overseas emplyoyees could not find their way out of a wet paper bag.  I wonder how many of thei customers have had this problem.       


I've never asked a Telus employee to find their way out of a wet paper bag, so I can't say I've had the same problem.

arnoldcg
Neighbour

Telus claims it has customer service but in my experience it's been worse than useless. I'm looking for a new provider, might not be much better but can't be any worse.