Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! msg.telus.com

I just started receiving emails via "msg.telus.com", telling me I have received a message from a Telus phone. It gives no identification of the sender other than the phone number. As well it also lists all the other phone numbers it was sent to, as w...

Larry10 by Neighbour
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  • 3 replies
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Increase in home phone

Why has my home phone plan been changed without my knowledge or consent? An increase in $5. from Dec. to Jan. with no explanation other than my 12 month discount ends in Feb.

Resolved! Internet 25 speed

I did a speed test and the results are download 11.1 mbps and upload 2.9 mbps. Is that acceptable for 25 speed.

mike101 by Neighbour
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  • 4 replies
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Resolved! Home Service/Repair Bill and Payment

How can I pay this on the interactive voice number without creating a credit on my home phone bill? I am having trouble getting a live person to resolve this.

Rootie by Neighbour
  • 1559 Views
  • 1 replies
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Resolved! OpticTV and PureFibre cabling

Having 1 Gbps PureFibre and OpticTV installed in the upcoming weeks and have a few questions regarding the install.Fibre line will come into my basement and will assume internet hardware (fibre line to router+wifi) will be installed there. I have coa...

JYAS by Organizer
  • 1568 Views
  • 1 replies
  • 0 kudos

Internet Usage Over Data limit

I have exceeded my internet data limit of 550 GB. This usage is unusual. Is there a way to determine each device internet usage in my home. For example, I own an Ipad, Mac and Macbook pro. Is there away to determine each device internet usage (NOT CE...

iam1oak by Neighbour
  • 5563 Views
  • 6 replies
  • 0 kudos

Resolved! Network Switch

I’m wondering if an unmanaged networks switch can be used with optik tv and Wi-Fi boosters? Do you need 1 switch for each?I prefer to have my optik boxes and boosters wired. I have a prosafe Netgear unmanaged 24 port switch but when I hook up everyth...

Jho112 by Neighbour
  • 4522 Views
  • 2 replies
  • 0 kudos

Red Deer Fiber

I would like to know how to stay up to date and have an idea of when Fiber will be installed in North Red Deer, more specifically the Glendale Neighborhood. Im on 150 DSL and Shaw keeps offering 1gb by 100mb services and it is tempting.

lbkn214 by Neighbour
  • 1361 Views
  • 1 replies
  • 0 kudos
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