Internet & Home Phone
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Static ip6 addresses

Why are static ip6 addresses not provided to residential customers? The entire POINT of ip6 is to be able to provide a unique address to every person and every device. I understand the need to limit static ip addresses to business cases in the /4 spa...

Noishe by Neighbour
  • 2312 Views
  • 2 replies
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How to get dsl internet

My family currently has a good plan from Shaw internet and it is working great for my family except me. Streaming works really well but it is bad for gaming. I was wondering if I could try DSL internet from Telus to see if that would work for gaming ...

Resolved! Forced landline forfeiture

In the event of a natural disaster, landline copper can be powered indefinitely via batteries and a backup generator from the central office (CO). As a previous member of the provincial PEP (Provincial Emergency Preparedness) team, I take this very s...

zzyzyman by Friendly Neighbour
  • 6701 Views
  • 8 replies
  • 0 kudos

Weak home internet

We are in Southern Alberta, and our home internet only gets one bar. How can I increase the strength?

McKee by Neighbour
  • 1015 Views
  • 0 replies
  • 0 kudos

My Wi-Fi App Notification

Greetings, I tried posting here, but the forum is giving an error message, so I posted it in Reddit instead: https://www.reddit.com/r/telus/comments/lrpfmv/my_wifi_app_notification/ Shane.

Shane by Leader
  • 2345 Views
  • 2 replies
  • 0 kudos

Resolved! Help in removing an Alcatel-Lucent ONT

Hi there, Telus had installed this terminal when I first signed up for their fiber services. It is located in a small network cabinet where all the the drops terminate, pictured below: I need to move this device down by about 3 inches to make room fo...

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Resolved! Gmail migration- is Google Drive access included?

Hello all Does the Gmail migration include access to other Google tools- Drive, Docs, Sheets, etc.? When I try to log into Google Drive with my "Telus" credentials, I get the following messge:We are sorry, but you do not have access to Google Docs. P...

Resolved! My Wi-Fi app issue with home Wi-Fi

My Wi-Fi app is showing I'm not connected to my home Wi-Fi.When opening the app, I can no longer see my boosters. The only option there is to 'add booster'When clicking on that i get the message:"This feature is only available when you're connected t...

BartF by Neighbour
  • 4109 Views
  • 1 replies
  • 0 kudos
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