Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2517 Views
  • 4 replies
  • 3 kudos

Google Maps - How to solve Organization Administrator issue

Hey everyone! We’ve noticed a few threads pop up from customers having trouble getting access to their Personal Google account data (Google Drive, Docs, Sheets, Photos, YouTube, etc.). This issue is typically caused by an error known as “conflicting ...

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cpantelis by TELUS Employee
  • 19478 Views
  • 21 replies
  • 4 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 17947 Views
  • 66 replies
  • 2 kudos

Internet wi-fi dropping

Last fall I upgraded my net speed to 75 (fastest), mostly because it only cost a few bucks. The change involved three technician visits to double the wiring to my router, one guy was even in the hole under the green box in my neighbour's yard. Ever s...

verdant by Just Moved In
  • 3395 Views
  • 4 replies
  • 0 kudos

sound/picture sync in browser, guide issues

Hey, I often watch telus optik TV in a web browser. Synchronization problems are highly frequent. Is this a side effect of still using the outdated Flash technology? Flash is barely supported anymore and is generally discouraged due to security flaws...

doogly by Neighbour
  • 2031 Views
  • 3 replies
  • 0 kudos

Boost, extenders and wifi woes

I'm hoping someone can help with my mess that is now my home wifi. Everything has been great for a long time. I had the standard actiontec router and wifi was good to passable. 2.4g was cameras, 5 was other home devices. I got smart home security ins...

stick by Connector
  • 7709 Views
  • 11 replies
  • 0 kudos

Resolved! Unable to access my webmail

For the last week I have been trying to look at my emails via telus webmail but after entering my user name and password all I get is a "Loading" message even if I wait 15 minutes. I also can not access the "telus.com" webpage. I am outside Canada so...

Service status not reporting

So frustrated today. Waited to speak to an agent about my internet being out, was told to check telus.com/outages.... there is nothing reporting. Poor internet service and poor customer service. Winning all around today, telus. Just wanted to check t...

Edge Browser

Hello all, I have been unable to access my Telus webmail since the last Microsoft update. I was told by a Telus chat rep that there is a problem with the Edge browser and the new update from Microsoft. He advised me to change my browser until they fi...

BJT67 by Just Moved In
  • 4049 Views
  • 5 replies
  • 0 kudos