User Profile
brogers97
Neighbour
Joined 5 years ago
User Widgets
Contributions
Re: New FibreModem NH20A - Cannot find default admin password
Thanks so much, this post was super helpful - knowing where the latch was made all the difference. I was able to pop off the lid lol. And there is definitely login info there - even though the Telus support tech I spoke with said there wasn't lol. Thanks again!! 🙂42KViews0likes2CommentsRe: New FibreModem NH20A - Cannot find default admin password
No, that's the B20. I mean the Fibre/Router unit, the NH20A. I found the admin password on the "TrashCan" unit no problem, but that only lets you login to the WiFi settings. If I want to see firewall/port stuff I'm guessing I have to log into the main unit. I have 3 devices plugged in via ethernet, so the controls for that are gonna be on the main unit. I tried calling Telus support but the tier 1 didn't seem to understand the unit I have is quite new and the advice he gave for it wasn't making any sense. I can hit the login page by going to the gateway at 192.168.1.254, so I know there's a login for it. I feel bad but I may have to call a service tech in just to take the lid off so I can take a picture of the information lol43KViews0likes7CommentsNew FibreModem NH20A - Cannot find default admin password
I just got Telus services installed a couple days ago and do not know where to find the default admin password for the new NH20A modem. I can find the admin password for the B20 WiFi 6 booster no problem, but that just lets me login to the Wifi unit not the router. I wanted to look at things like port forwarding, firewall etc. Could a tech or rep maybe post a picture of where to find it on the new hardware? I searched the site but the technician said this hardware is very new so it seems like documentation for it has not been updated. Thanks!Solved44KViews1like11Comments