User Profile
SmokeMeAKipper
Neighbour
Joined 5 years ago
User Widgets
Contributions
Email Can't access after password change..Verify it’s you..Where is email support?
Got to hand it to Telus how they can be so incompetent takes talent. Changed my email password. I followed the Telus provided instructions, logged into Telus.com etc. Now on all devices I previously accessed email either via Thunderbird or webmail, including the device I used to change the password say " Verify it’s you This device isn’t recognized. For your security, Google wants to make sure it’s really you. The only method is via text message which I don't have, why can't phone a code to my Telus land line? If its true Telus pays google to provide it with email then Telus can require this option from google, so why don't they? And why would I give my work or somebody else's phone number so google can record everything they do? Where is email support, and I don't consider support a web page, I mean a person, no mention of that anywhere on the email support web site. Why am I paying $150 a month to Telus for such incompetence? Well not for much longer as the Telus dinosaur will soon be extinct as other technologies 5g wireless, satellite from other providers become widely available.2.3KViews0likes1CommentRe: Telus Gmail account when I quit being a customer
I very much doubt Telus is paying any real $ for gmail, they will be providing your data to Google in exchange which is much more valuable to google than a $ or a few $ Telus might pay for a gmail account. Regardless I'm not asking Telus to maintain my account just transfer it to gmail.6.6KViews0likes1CommentTelus Gmail account when I quit being a customer
Since my Telus email is now with Google gmail, a free service, will Telus be a decent corporate citizen and allow my Telus email account to continue after I am no longer a Telus customer or do they terminate the account? Thanks Some background. I live in a Condo. Telus has started sending threatening mail that they will be killing copper service and forcing a switch to fibre which must be run to the unit. Even though its a 15year old building in good condition and they can and have run fiber into the maintenance panel. Telus could have installed the fibre to copper converter here and still use the existing copper to each unit. If necessary transfer responsibility for the copper within the building to the resident or building. I can't see why the service can't be high speed within the building using copper as its only five stories and the panel is on the second. I currently have a bonded connection on copper and its speed is fine. Anybody who wants high speed fibre cable run to their unit could do so. Since Telus provides no real information on its fibre website that they point you to go to for information just promotes its service I have to make some educated assumptions based on what I have read from other Telus customers who have had fibre installed. Existing copper Telus service or demarcation box is located in the closet beside the front door, I expect they would expect to add the fibre to copper converter, power supplies and router in here. There is no power on this side of the hall so I would have to have a permanent extension cord run across the hallway floor to provide Telus with my power to run their fibre to copper converter because they didn't run a combined fibre and power cable? I don't see Telus reducing the cost of their service to compensate for me powering their equipment it just keeps going up way ahead of inflation. Yeah sure were not paying for their fibre service installation. In order to provide my routers and switches with network internet connection would I then need to run ethernet wires across from one side of the hallway to the other and down the sides of the hall, across the kitchen entryway and into the living room? No I am not interested in running all my many devices over wireless. What's the point of high speed fibre if it then ends in low speed wireless. If Telus disconnects my copper services I will cancel my services with Telus and go with cable or satellite internet.6.7KViews0likes4CommentsTelus Gmail account when I quit being a customer
Since my Telus email is now with Google gmail, a free service, will Telus be a decent corporate citizen and allow my Telus email account to continue after I am no longer a Telus customer or do they terminate the account? Thanks Some background. I live in a Condo. Telus has started sending threatening mail that they will be killing copper service and forcing a switch to fibre which must be run to the unit. Even though its a 15year old building in good condition and they can and have run fiber into the maintenance panel. Telus could have installed the fibre to copper converter here and still use the existing copper to each unit. If necessary transfer responsibility for the copper within the building to the resident or building. I can't see why the service can't be high speed within the building using copper as its only five stories and the panel is on the second. I currently have a bonder connection on copper and its speed is fine. Anybody who wants high speed fibre to their unit could do so. Since Telus provides no real information on its fibre website that they point you to go to for information just promotes its service I have to make some educated assumptions based on what I have read from other Telus customers who have had fibre installed. Telus service or demarcation box is located in the closet beside the front door, I expect they would expect to add the fibre to copper converter, power supplies and router in here. There is no power on this side of the hall so I would have to have a permanent extension cord run across the hallway floor to provide Telus with my power to run their fibre to copper converter because they didn't run a combined fibre and power cable. I don't see Telus reducing the cost of their service to compensate for me powering their equipment it just keeps going up way ahead of inflation. Yeah sure were not paying for their fibre service installation. In order to provide my routers and switches with network internet connection I would then need to run ethernet wires across from one side of the hallway to the other and down the sides of the hall, across the kitchen entryway and into the living room. No I am not interested in running all my many devices over wireless. What's the point of high speed fibre if it then ends in low speed wireless. If Telus disconnects my copper service I will cancel my services with Telus and go with cable or satellite internet.1.8KViews0likes0Comments