Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Poor WIFI - Telus Boost & T3200M

Hello there, new in this forum, but long time Telus customer. I recently moved to my new apartment and WIFI is very poor in my bedrooms. Telus tech couldn't find a wired port (ethernet/coax) in the bedrooms to hook up the WIFI extender nor the second...

Esto by Organizer
  • 5 replies
  • 0 kudos

Resolved! Move ONT and Modem

Hi all,I want to move my ONT location from my basement to my upstairs. The basement is going to be rented out and I'd rather my tenant not have control of my modem etc. Telus won't make the move without charging me so I'd like to do it myself if poss...

Uncertain by Just Moved In
  • 1 replies
  • 0 kudos

Faxing with Telus Fibre??

So I use to have no problem faxing on my old copper home phone. Now we have Telus fibre Internet and home phone. Is it just a coincidence that now I cannot send or receive faxes? If there should be no problem, its maybe it time to dump my Epson print...

student pricing

Has anyone found a realistic student pricing plan for university students who need internet ? Last year Telus had a very attractive student plan.... no contract... 40$/m etc ..This year almost all classes are being done online and what are the studen...

tts by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Connected to fibre.. not that impressed

So all spring Telus has been digging up the neighbourhood laying pipe for the “fibre”, and I have been eager to try it. So, last week out of the blue we get an email informing us a technician will arrive between 9 and 11 Sept 22. Great, I never offic...

62063e by Organizer
  • 1 replies
  • 0 kudos

Buzzer not working after internet installation

Hi everyone,Wonder if anyone has issues with buzzer stopped working after Telus installed internet 75 in my apartment. Apparently it’s using the same phone jack for both internet and buzzer. Any suggestion is much appreciated. Telus is not taking res...

lliew by Just Moved In
  • 2 replies
  • 0 kudos

Slow Internet Speeds ( Gigabit Plan )

I recently made the switch to gigabit internet and was quite disappointed to see that there is no significant improvement over my previous plan (150). I understand that speeds may vary and that speeds are device dependant. I also understand that over...

Resolved! Wifi 6 modem

Any updates on when Telus will release a wifi 6 modem and/or router?

Oilerfan by Just Moved In
  • 1 replies
  • 0 kudos
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