Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! PureFibre Gigabit Internet Pre Sales Questions…

Good day everyone, I have a few questions that I hope the community will be able to answer before I have to commit to an installation of new service. Installation will be in a 8 story condo building. The retrofit for the building is scheduled for as ...

Resolved! Nokia ONT Fail Red Light No Internet/TV for days.

Its been happening for weeks. Red light on ont, and no internet or tv for days at a time. This is ridiculous.Telus sent 2 technicians already, replaced the ont. still, internet disconnecting.Another is coming this week, I cant afford tohave internet ...

KryzPL by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Telus Unable to Fix Home Phone Line

I have varying problems on my home hone line from some static, to no dial tone, unable to receive incoming calls, or make outgoing calls. Basically, it is a problem with the older lines in my neighbourhood near the water on Vancouver Island. For the ...

Resolved! Modem/Router Upgrade Support Doesn't Understand

Hi there I currently have the t3200m and boost wifi extenders. the t3200m is an awful modem/router and want to exchange for the new wifi telus hub. Support keeps telling me its only for celluar when I know its not. Can someone please from telus pleas...

Spenz by Neighbour
  • 7 replies
  • 0 kudos

Resolved! Using 2nd wifi router as Guest Wifi

Long story short. Used to be on SHAW. Modem connected on main floor in bridge mode. Used my own ASUS router. When I switched to Telus they had to connect the modem in the basement. Now main floor and top floor wifi is poor. I then set up 3 boosters w...

PL by Coach
  • 7 replies
  • 0 kudos
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