Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! PureFibre Gigabit Internet Pre Sales Questions…

Good day everyone, I have a few questions that I hope the community will be able to answer before I have to commit to an installation of new service. Installation will be in a 8 story condo building. The retrofit for the building is scheduled for as ...

Resolved! Nokia ONT Fail Red Light No Internet/TV for days.

Its been happening for weeks. Red light on ont, and no internet or tv for days at a time. This is ridiculous.Telus sent 2 technicians already, replaced the ont. still, internet disconnecting.Another is coming this week, I cant afford tohave internet ...

KryzPL by Just Moved In
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Resolved! Telus Unable to Fix Home Phone Line

I have varying problems on my home hone line from some static, to no dial tone, unable to receive incoming calls, or make outgoing calls. Basically, it is a problem with the older lines in my neighbourhood near the water on Vancouver Island. For the ...

Resolved! Modem/Router Upgrade Support Doesn't Understand

Hi there I currently have the t3200m and boost wifi extenders. the t3200m is an awful modem/router and want to exchange for the new wifi telus hub. Support keeps telling me its only for celluar when I know its not. Can someone please from telus pleas...

Spenz by Neighbour
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  • 7 replies
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Resolved! Using 2nd wifi router as Guest Wifi

Long story short. Used to be on SHAW. Modem connected on main floor in bridge mode. Used my own ASUS router. When I switched to Telus they had to connect the modem in the basement. Now main floor and top floor wifi is poor. I then set up 3 boosters w...

PL by Coach
  • 3108 Views
  • 7 replies
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