TELUS Neighbourhood

Di444

Last month my Home Services bill increased by $56 - my 2 Year Loyalty Discount had expired - guess I wasn't loyal enough to have it extended? Then yesterday I received my Mobility bill arrived and it has increased by $15. Apparently you have to cal...

Di444 · 10-03-2022

I still can't solve the issue. Last week I discovered that my 5G network on my PC had disappeared from the list of available networks. However, on my ipad there was no problem - still connected to 5G. I have tried to "talk" to someone, but apparen...

Di444 · 09-29-2022

Di444 · 06-22-2021

I have access to 3 networks, and I have 2 modems because of the distance between my computer location and my Optik TV. I have been logged into the 4G network, but noticed that I also have access to a 5G network, but did not try to access it. Today, ...

Di444 · 04-15-2021

I made the mistake of choosing this phone. I chose this device because all I want is a phone. I don't use it for anything else except to make calls and text messages.Herein lies the problem. In attempting to add names to the Contacts, I found the...

Di444

I just received my bill today and it has gone up from $108 to $166. The trouble with Telus is they never give any advance warning - guess they are too busy "Making the future friendly" instead of making sure their customer base is satisfied with the...

Di444 · 10-03-2022

I am referring to my WiFi. My PC used to automatically connect to the 5G. I do have 2.4G but it is much slower and that is what I am on now. The 5G network is no longer displayed on the list of available networks and this is why I am so frustrated w...

Di444 · 09-30-2022

No it is not the same problem. Yesterday I noticed that any downloads were extremely slow. When I checked the network I discovered I was on 2-4G (I am on my PC) and when I looked at the available networks I discovered that 5G was not displayed at a...

Di444 · 06-23-2021

Di444 · 04-29-2021

To all who offered assistance - thank you. Turns out the problem was not me me, but it was a software issue. About a week after I had the phone I was watching TV when the phone alert went off and there was a text message from the provider advising m...

TELUS Neighbourhood

User Statistics

User Activity

Increase in fees without any prior notice

5G Issues continue

5G network problem

Connecting to 5G network

Alcatel GO 3 Flip phone

Re: Billing Change - No Explanation

Re: 5G Issues continue

Re: 5G network problem

Re: Connecting to 5G network

Re: Alcatel GO 3 Flip phone