TELUS Neighbourhood

Pam-MB

I have pure fibre installed,but cable is just lying on the floor and the Telus installer says he won't come back to finish unless I pay him $ 150.00.I am tired of talking to a computer.May have to change service if this keeps up.

Pam-MB

When they come to install the new fibre to your home,do they need access to all phone outlets in your house?

Pam-MB · 01-12-2018

When at home on wi-fi I am not able to receive pictures.I have to turn on my mobile data to receive pictures.Is there a setting I need to change so I can receive pictures when on home wi-fi ?

Pam-MB · 09-07-2017

At first I thought it was the sites,but then I noticed the wi-fi signal is all over the place.When on one bar the pages freeze on the screen until it goes back up to 2 or 3 bars.This problem started when Telus put in the new modem saying it was faste...

Pam-MB

For heavens sake.I guess it doesn't help that now I see Telus is doing updates to the system.They should tell people.

Pam-MB

I have been told that if you have older cell phone,TV's,computer they will not work good with 5G.I'm told to just put my settings back to 2.4G

Pam-MB

I have the new Pure Fibre wi-fi system,but doesn't work all that well.Worse than the old system.TV keeps freezing up.Internet speed for the computers is no faster.

Pam-MB

At my age I am lucky to still know how to work a computer,,but I don't see any difference in how fast the computer works with this high pure fibre 5g equipment.When I turn on my HP ThinkCentre,it is slow to get going just like me.

Pam-MB

Did it myself,unhooked the wires,pushed the wire through the wall and hooked the wire back up again.Big deal,5 minutes work and can I bill Telus $ 150.00 for doing their installers work.

TELUS Neighbourhood

User Statistics

User Activity

Pure fibre install

Installing fibre lines

Receiving pictures.

I assume bad Telus wi-fi signal

Re: PureFiber - when will it be available in my area

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Re: PureFiber - when will it be available in my area

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Re: Pure fibre install