Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Norton 360 caused big problems on Mac Catalina

After installing Norton 360 on my iMac running Catalina (after being pestered to do so by Telus), web browsing stopped functioning properly. I tried the various "fixes" offered on the internet, such as things to do in Norton settings, but neither Chr...

Gaming on gigabit internet fluctuations in speed

So I'm not very knowledgeable on internet issues but what I do know is since I started with telus I have the same problem and that's unstable speeds on my internet and possibly packetloss at times.I have done my best to troubleshoot all this and ever...

Mooswa by Just Moved In
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Cannot access through WAN?

Hi everyone. Just wondering if any of you are running any self-hosted service using a personal account? I have a NAS with NVR and Homeassistant built in. Port-forward, DDNS, and Firewall are all set correctly, and I was able to access everything thro...

jweea by Neighbour
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Resolved! ARCADYAN Admin Password wrong

so im trying to change the channel settings on my router but the password is wrong for the admin password on the router and tried the booster password anyone got any ideas?

SkitzG by Neighbour
  • 1 replies
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purefibre installation appointment date

So I just registered for the compulsory pure fibre installation online. And the earliest date I can get it installed seems to be on January 2023?!?! Are these appointments really backed up right now??

Resolved! Telus Hub (Arcadyan) remote access/management

Hello, I'm trying to access my Telus WiFi Hub (Arcadyan router) remotely with port forwarding. I can see that there is a router IP and a gateway IP. When I enter the router IP locally it goes to (gateway IP) and shows the admin page, wh...

dave_z by Just Moved In
  • 1 replies
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