Home Phone Rate Increase

[Halverson]

I've just notice a $2.00 increase to Home Phone charge. This represents a 16% increase ,10% more than the infation rate. It equals anapprox additional  2 months of payments. This would be a welcom increas to any buisness during these times, especially when the service remains the same.

Trusting Telus management can respond with their reasons for such a rate increase

[A-B]

Hello. It's understandable that seeing a price increase is something nobody wants to see on a bill. Sometimes price increases are necessary to ensure that we can continue to deliver service reliability and maintain our network. We always strive to keep our customer cost changes at a minimum and always advise our customers in advance of these changes. If you'd like to discuss your rate and look into any available offers, I recommend reaching out directly to our Home Services team at 1-888-811-2323 to see what they can do for you!

[Halverson]

Home services did apply a bandaid by keeping the existing rate for 3 months but after that the 16% increase would be applied. Reason given to upgarde their services. My home service has not changed. Again I can see an inflation increase like everything else but adition 10%. If you apply a 16% increas  5 times it more than doubles the orginal payment.
PS I've been with Telus (even before it became Telus) for 51 years.

[jobrien]

Call in to Telus and say you want to talk to customer loyalty retention program. You out of anyone deserves a deal.