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telus1203
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6 cable-tv box limit
I asked telus technician, how many box can you have per household, and he said 6 box regardless of what internet you have. but if you have like 1Gigabit-internet , shouldn't you able to have more than 6? and if you have only 25mbps internet how can you have more than 2 ?2.6KViews0likes1CommentCustomer Agent does not allow upgrading from Optik 2.0 to Optik 4.0
my uncle currently has optik 2.0 (which uses Essentials) and has older box, but wants to upgrade to Telustv-21T (android) box. Agent told , you need optik 4.0 and cannot be upgraded from optik 2.0. only way to get optik 4.0 is to sign up a new account. and also told, you cannot sign up a new account unless you cancel your telus service and wait 90 days. i find this silly that, they want us to cancel the service for 90 days and sign up a new account, just to upgrade to optik 4.0. i know this is just one customer , but does Telus really want to lose business for 90 days? any solution?3.2KViews0likes3CommentsRe: difference between OptikTV 2.0 vs OptikTV 3.0?
optiktv 2.0 and 3.0 definitely do exist, because i told the telus agent i wanted the new Telustv-21T (android) tv box and they told me i cannot get it unless i am on optiktv 4.0. then i asked what version am i currently on, and they said i am current in optiktv 2.05.1KViews0likes1CommentRe: Are there any benefits to the new box vs a third party option? (Apple TV)?
i apologize in advance that this reply doesn't answer your original problem but... 1. may i ask what channels do you lose in appletv-telustv+app that you get in Telustv-21T (android) tv box. can you list the tv channels? 2. also you said "i manually changing settings on my TV to match what I’m watching" . what setting are you changing exactly on your tv and do you have to do that everytime you turn on Telustv-21T box?14KViews0likes4CommentsOptikTV and bandwidth usage
Telus internet monitors bandwidth usage. So if you go to youtube on your computer and uses 5GB then your bandwidth usage will go up by 5GB (obviously). now, but what happens to your bandwidth usage if you use optikTV for these 3 things? does it increase when you watch live-tv or video on demand? 1. old OptikTV box (livetv or ondemand) 2. new Optiktv android box (cloud pvr) also known as Telustv-21T (livetv or ondemand) 3. telustv+ app (livetv or ondemand) so that's 6 YES or NO questions6.6KViews0likes6Comments