Resolved! I upgraded to PureFibre 1.5 GB but speed remains 1GB
It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?
Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Options
- Mark all as New
- Mark all as Read
- Float this item to the top
- Bookmark
- Subscribe to RSS Feed
- Threaded format
- Linear Format
- Sort by Topic Start Date
Latest topics
wifi
when I listen to Spotify on my Google mini it will frequently cut out.Is there a way to fix this?TIA
After plan downgrade T3200M modem/wan IP isn't public
So, a couple days ago I was downgraded from a bonded copper Internet 75 plan to single copper Internet 25 as that's the maximum allowed under the Internet for Good program. Prior to the downgrade I had no issues and for the context of this post no is...
Crazy increase in email SPAMMING in the past two weeks!
What is going on with this and what can we do about it other than simply deleting those messages?
How to disable the DHCP server on T3200M
I need to disable the DHCP on this device as it is causing me network nightmares with clients and office VPN. Does anyone have a solution to remove the DHCP from this device? I run my own internally and it is a pain when a device goes hunting a new I...
GMail migration completed - cannot "send as" using an alternate email address?
I'm assisting a friend get comfortable with her new Gmail account and we're having a problem with returning email with an alternate (her business) email address. The problem is:Email sent to Mybusiness@mybuisness.com is directed to mypersonal@telus.n...
Resolved! How do I cancel online security option?
How do I cancel my internet security service?
Warning! Travelers to China can NOT access their Telus email anymore. Telus fix ASAP!
Gmail is NOT accessible in China. How are Telus customers who travel to China supposed to access their email now when in China?? There are MANY Telus customers who frequently travel to China. This is a major problem that Telus needs to fix immediatel...
Resolved! Apple Airport - hook to telus modem or the box on the wall?
HiI recently had telus upgrade my tv service to Optik. They put in a new telus router too. Before this I was using just my apple airport/time machine and an apple express - not telus at all. The installer hooked the airport directly to the new telus ...
Gigabit PureFibre - Not pulling even close to 1gbit
Not sure how to remedy this, since there's virtually no Telus support (chat, or otherwise). Unless I'm not looking in the right place, but the Contact Us branch constantly loops back to the hub contact page. Anyway, this is a new home build. Installe...
Xplornet blocking Telus emails
I live in the mountains and have no other choice for internet except Xplornet. After years of frustration I finally got it figured out. Xplornet blocks my outgoing emails that have telus.net attached to them. This is their way of traffic management o...
Trending tags
-
1 gig
1 -
1.5 gig
2 -
@
1 -
admin
1 -
ADSL
1 -
alberta
1 -
billing
1 -
boost
1 -
booster
2 -
Bridge Mode
1 -
calgary
1 -
california
1 -
call back
1 -
call control
1 -
cancel
1 -
catcable
1 -
conduit
1 -
connection
2 -
conversion
1 -
crap
1 -
Customer
1 -
data usage
1 -
disconnect
1 -
download
1 -
DSL
1 -
Ethernet Switch
1 -
extortion
1 -
Fiber
2 -
Fibre
3 -
games
1 -
Gaming
2 -
garage
1 -
guest
1 -
help
1 -
high latency
1 -
high ping
1 -
Home Services
1 -
installation
1 -
internet
8 -
Internet Error
1 -
internet75
1 -
latency
1 -
login
2 -
mast
1 -
modem
1 -
Moving
1 -
Neighbourhood and TELUS.com
1 -
network
1 -
ont
2 -
oregon
1 -
Parental Controls
1 -
ping
1 -
plastic glass optical fiber fibre
1 -
port forwarding
1 -
promotion
1 -
Pure Fiber
1 -
purefiber
1 -
Purefibre
2 -
PureFibre Ottawa Ontario
1 -
PureFibreX
1 -
router
3 -
service
1 -
Setup
1 -
shaw
1 -
sign-in
1 -
speed
1 -
speeds
1 -
suite
1 -
support
1 -
technician
1 -
TELUS
2 -
telus connect app
1 -
Telus Smart Hub
1 -
Telus support
1 -
upgrade
1 -
upload
1 -
valorant
1 -
vpn
1 -
wi-fi
1 -
wifi
4 -
wifi hub
2 -
ZTE MF279T
1
New solutions
