After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
My building, has been waiting for PURE FIBRE for a LONG time! I called Telus last JANUARY (2020), and they told me, that all of the "pre-in building installation" work has been completed! Yet, when I call asking when they are going to do the inbuildi...
I have a TELUS hub with a roof antenna for best possible connection. I was getting 25Mbps Download and 25Mbps Upload speeds up until 3 days ago. Now I am getting 1.6Mbps download and 1.24Mbps upload speeds. I have done all the Power down and reset ex...
Hello, I just noticed some of the devices that are connected on our wireless network are showing up as being connected via ethernet when we look at the Telus My Wifi app and also via the Telus modem GUI. There is not an issue with the connection itse...
I'm presently paying $85 a month for Internet 150. My contract goes on until September 2021, and right up until now, I was more or less satisfied with my service. Now, I just got a "great" offer from Telus, being an existing customer, to upgrade to I...
I just started receiving emails via "msg.telus.com", telling me I have received a message from a Telus phone. It gives no identification of the sender other than the phone number. As well it also lists all the other phone numbers it was sent to, as w...
Why has my home phone plan been changed without my knowledge or consent? An increase in $5. from Dec. to Jan. with no explanation other than my 12 month discount ends in Feb.
I did a speed test and the results are download 11.1 mbps and upload 2.9 mbps. Is that acceptable for 25 speed.
can this be done, or is it only hard wire that is supported. i don't see any option to enable this when i login ?
How can I pay this on the interactive voice number without creating a credit on my home phone bill? I am having trouble getting a live person to resolve this.
Having 1 Gbps PureFibre and OpticTV installed in the upcoming weeks and have a few questions regarding the install.Fibre line will come into my basement and will assume internet hardware (fibre line to router+wifi) will be installed there. I have coa...
