Resolved! I upgraded to PureFibre 1.5 GB but speed remains 1GB
It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?
Internet & Home Phone
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Telus leaving customer on hook
Just wanted to let everyone know what kind of company Telus is. Telus installed fiber optic lines in North Delta and I was super excited, but that was short lived. They needed to cut trees to install the fiber lines, but they butchered the Cherry tre...
Are new Smart Hub subscriptions eligible for referral credits?
Are new Smart Hub subscriptions eligible for referral credits?
WIFI issues again and again
We have restarted our modem 4 times since the technician was in over a week ago. He came in to fix issues and even hard wired a booster with a different address and login. We set everything up on all devices to find either and it worked ok for about ...
Any AX routers supporting Optik TV?
Looking to switch to Telus 1G + OptikTV, do not wish to use provided modem/ router, anyone using any AX router directly with the ONT? Cheers!
internet and homephone
how much a month for my house internet and home phone ?NL
Norton security
Is TELUS contacting customers via email regarding the change to Norton Security and how to upgrade to new platform?
During Zoom laptop screen flickers then goes all black - with some power point presentations
Missed 20 minutes in each of 2 day-long courses, a 2-hr. training and a 1 hr. zoom meeting with some screen shares. Was getting audio and no video. I had to log out and then back in. Otherwise, most Zoom meetings are fine. Some meetings with power po...
Resolved! Creating separate 2.4 and 5 ghz wifi networks using Wifi Hub?
Is it possible to create two separate networks using the newer white Telus Wifi Hub? I was able to do this with my old T3200M.I can turn them on and off individually but I don't seem to be able to create two differently named networks.The problem is ...
Disabling SmartSteering and Optik TV
I have Telus fibre Internet and Optik TV with 3 STBs -- 1 wired and 2 wireless. I am interested in disabling the SmartSteering feature on my supplied T3200M modem in order to hopefully address some issues I've been having with my wireless home networ...
main ethernet cable
So getting a PS5 for Christmas want to hard wire to network the question I have is can I run a switch off the wire that runs into my DVR or should I run it off one of the other ports and run a whole new wire to TV area. I have seen it in the diagrams...
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