Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Wifi 6 Booster/Original Booster

I previously had 5 of the original Telus boosters setup throughout my house. A tech recently replaced all 5 with 1 of the new wifi 6 boosters and explained it would provide “whole home coverage”. Of course it doesn’t and although it’s much better clo...

Resolved! NH20A

How do you set up a 2.4 and 5 ghz on a NH20A router?

Hayleyj by Just Moved In
  • 1 replies
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Resolved! Setting up a separate network for tenant (bridge mode)

I have the "Telus Wifi Hub", I understand I can set port 1 to bridge mode, run that into another router and set up a separate wifi network for my tenant.My questions are...- the new router will be in the rental suite. If the tenant unplugs the ethern...

Austinw by Just Moved In
  • 3 replies
  • 0 kudos

Routing from Guest to Private Network on Boost WiFi

I have installed Telus Boost wifi throughout my home. I have enabled the Guest network for clients of my home studio. I have a digital mixer on the Private network. I want clients on the Guest network to be able to access the IP of the digital mixer ...

Edgetone by Just Moved In
  • 3 replies
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Resolved! Wireless much faster than wired (ethernet)

Hello community,I recently dropped my Optik TV service and upgraded my internet from Telus 75 to 150/150. I hardwired to the TV and did a speed test. At very best, I got 97Mbps downloads. Swap out the ethernet cable and tired again with the speed tes...


I am looking for practical information on how to know if I have set up my computer security package properly (Norton 360 with LifeLock Premium Plus from Telus - sometimes referred to by Telus as: Telus Online Security Ultimate). To me this is all ver...

Mike- by Just Moved In
  • 1 replies
  • 0 kudos

Telus Wi-Fi Hub media server discovery issue

Documenting an issue and possible solution for anyone else with the same, and possibly report a bug. I have the Arcadyan WiFi hub (fw v3.00.21 build02) for PureFibre home internet service. The hub has a USB 3.0 port. It is possible to install a USB s...

Screenshot 2022-02-25 210121.png
sevan by Neighbour
  • 1 replies
  • 0 kudos

Resolved! WIFI 6 is not supported 2.4G ??

Telus technician changed T3200M to wifi6( using PureFibre Network.Then I cannot connect my smart plug or switch used 2.4G network.Telus teller said the wifi6 modem does not support 2.4GI could add 2.4G in my ...

kyesoo1 by Just Moved In
  • 6 replies
  • 0 kudos

Resolved! Moving and Internet promo

Hi.I recently moved to brand new apartment in Burnaby. I heard the apartment has offered to tenant free Telus internet 300 and Opik Tv for a year. Also, they already installed Telus Wifi hub in my suite phone room. In this case, I am so wondering tha...

Gyeongmin by Just Moved In
  • 2 replies
  • 0 kudos
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