so my ex-roommate just up and cancelled the WiFi on us so were without Wifi for mine and my wife's first weekend off and at home in 2 months. id really like to just use the router that is plugged into my wall instead of waiting for a new one that is the exact same. is this possible at all?
PS roommate was supposed to wait until Monday so none of this would've happened but decided to screw us over and cancelled it today
Did the ex-roommate cancel the internet service? If they cancelled the internet, you'll likely need to get a new service started. With there being existing hardware it should speed up the process and you should be able to re-use the existing router if it's still there.
Call Telus at 1-888-811-2323. Tell the automated voice prompt that you want sales or billing.
If you have fibre internet, call 1-855-595-5588.