Forum Discussion

weegaffer's avatar
weegaffer
Neighbour
3 years ago

internet router

so my ex-roommate just up and cancelled the WiFi on us so were without Wifi for mine and my wife's first weekend off and at home in 2 months. id really like to just use the router that is plugged int...
Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
3 years ago

Did the ex-roommate cancel the internet service? If they cancelled the internet, you'll likely need to get a new service started. With there being existing hardware it should speed up the process and you should be able to re-use the existing router if it's still there.

  • weegaffer's avatar
    weegaffer
    Neighbour
    3 years ago
    How do I do that. The only thing I can find is to just book a technician to come in and install a new one.
    • Nighthawk's avatar
      Nighthawk
      Icon for Community Power User rankCommunity Power User
      3 years ago

      Call Telus at 1-888-811-2323. Tell the automated voice prompt that you want sales or billing. 

       

      If you have fibre internet, call 1-855-595-5588.

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