Internet & Home Phone
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When can I order fibre?

Telus contractors recently installed fibre in my condo. All work is done in the units. All floors are connected to the comm room and the comm room is connected to the street. Unfortunately it still shows my address as unavailable on order.fibre.telus...

Resolved! Recycle e-Mail Address

Would anyone know the Telus policy on recycling old e-mail addresses? Do they do it, if so after how long?

jbtelus by Neighbour
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Bonded copper

What are the fastest speeds possible over bonded copper. I read some where that 150/150 is technically possible.

Resolved! Fibre speeds for Delta, BC

So both my mom and dad live in different places.... 1 is Cresent Beach of SurreyBC and the other is in Fleetwood of SurreyBC.... Both can get 3 gig fibre internet.... My place in North DeltaBC can only get 1.5 gig internet.. It's been like this since...

cafekief by Ambassador
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  • 3 replies
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Telus Pure Fibre Service Map

Hi, I am looking at moving and was wondering if Telus had a map of communities in calgary where pure fibre is available since having good and multiple internet connections is required for my work.

Does telus still have ipv6 service?

its been i don't know probably 7 years that i cannot get a ipv6, its always connecting on modem interface. using 1g fiber internet with t3200 modem and live in Edmonton. anyone has same issue?

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qqzzxx by Neighbour
  • 1650 Views
  • 2 replies
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Telus Rewards

Hello! I got a $50 eGift certificate for Amazon through the Telus Rewards program. I cant find it in my emails and may have deleted it by mistake. I can't find any specific department that helps with the Telus Rewards program so I'm not sure who to c...

ksparks by Neighbour
  • 2801 Views
  • 3 replies
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Resolved! Adding a router for a vpn

I recently received the new wifi 6 router modem and I want to use a vpn which I understand the Telus router do not support. Can I purchase an aftermarket router that does support a vpn and connect it to the back of the modem and use a vpn that way? I...

SeanZ by Neighbour
  • 12374 Views
  • 7 replies
  • 0 kudos
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