TELUS Neighbourhood

Kyl

Hello community, I noticed that this week while I am connected to my VPN provider that my upload speeds seem to be only capable of 10Mbps. I am subscribed to 3G with unlimited data addon. When disconnected from my VPN I can get near symmetrical spe...

Kyl

I am pretty sure that my cell reception has gone from 100% full bars to 1%~10% (phone enter 'emergency only' call mode) since a large Amazon warehouse was constructed between my home (in Pitt Meadows) and the nearest tower.There must be some sort of ...

Kyl · 12-30-2023

I am pretty new telus subscriber, I was happy to hear they offered 3gig speed.However I am pretty confident I am only getting 1GBE speed now. How can I verify before contacting support?According to ookla speedtest I am getting nearly symmetrical 1g ...

Kyl · 09-11-2023

I noticed during my trial of purefiber that some services I use appear to be slower than when I use those same services on another internet connection.Does telus throttle or change the speed of some protocols on the pure fiber network?

Kyl

I am not sure what is happening. I am trying to connect to my computer from a remote computer on a specific port using wireguard. I have been in contact with my VPN provider and verified the connection and iptables firewall rules with them. I have...

Kyl

Sorry I did not respond to this for so long. In the end I enabled wifi calling on my device and this allowed for more stable calls to be made. I also reported this at telus.com/outages.I think in the past month or so I have noticed more bars on my m...

Kyl · 01-04-2024

The tech did some tests and communicated with the back office, they determined that something is slowing things down.The test was directly from the techs laptop to the (telus supplied modem/router) demarcating my network out of the test. They maxed o...

Kyl · 01-04-2024

Thank you!, eventually (after literally ignoring the chat bot on the phone) a real agent answered and I was able to get it escalated to the backoffice (after 40m).Now I am expecting a tech visit (and hopefully not 150$ bill).

Kyl · 01-03-2024

I checked the SPF module in the modem and it is XGSPON, and should be capable for 10G speeds as well.Nokia 3FE46901AA Compatible TAA 10GBs XGS-PON ONU Transceiver.I upgraded all cabling now to CAT 6ASpeed is faster but still not 3000mbps advertised.R...

TELUS Neighbourhood

User Statistics

User Activity

Fibre 3g throttled upload speeds on VPN

reception degraded after new Pitt Meadows Amazon warehouse construction

10G Router, 10G NIC, Cat6A cable on 3X Purefibre plan only getting 1G

Some traffic seems slower than others

Re: Fibre 3g throttled upload speeds on VPN

Re: reception degraded after new Pitt Meadows Amazon warehouse construction

Re: 10G Router, 10G NIC, Cat6A cable on 3X Purefibre plan only getting 1G

Re: 10G Router, 10G NIC, Cat6A cable on 3X Purefibre plan only getting 1G

Re: 10G Router, 10G NIC, Cat6A cable on 3X Purefibre plan only getting 1G