After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I am moving to a new rental unit and my landlord said he spoke to Telus and they said I could transfer his Gigabit internet to my name and get a discounted rate. When I called Telus they told me I need the PIN to his account, OR he would need to be o...
I've been a Telus customer for 20 years. Happily paying for the highest service to get fast internet. Telus agents came door to door and told me they could give me they could offer a big discount on service due to a strata deal. My price would go fro...
We have a new Telus white cylinder (B20A). I tried to login the admin panel (192.168.1.254), but the default admin password(the one at the bottom of the cylinder) doesn't work.This is a question I saw on here and the solution given didn't help at all...
Google updated their sign-in pages a couple days ago. Now my Chromebook is constantly trying to sign-in to Drive and Docs on my Telus Google account. Telus email uses the Gmail platform but they have all other Goolge services turned off (Maps, Drive,...
wondering when your gonna finish the pure fibre upgrade in leduc alberta. Been trenched in for a year already nothing available yet.
How can I remove myself from the sales list? I've been called by Telus 19 times since December total by these two numbers - I answer them from time to time to confirm that it is indeed still a Telus call centre. If you call them, it will direct you t...
Hello. I have a NH20T hub (firmware 20.3.i.0485.15) and I’m trying to use the MoCA port to connect to a Boost 6 (B20A Boost2.0-9464, hardware ver. R01, Firmware 1.21.02 build02). The hub is set to have port 1 bridged. The Boost works reliably when co...
(copying this up from deep in another thread so it might get noticed better) We ordered an upgrade to 3G service back in Oct 2023. It's been nothing but a nightmare over the last 4 months trying to get this service. We have repeatedly had techs not s...
How do I file an online complaint with Telus (B.C.) The chat bot provides a link to a contact form, but nothing happens when I click on it. Had a pretty bad experience with a telus marketing call tonight and need to report it.
I had registered for 2.5 Gb fibre with Telus on November with the promotion of free Samsung TV, but it is almost 3 months now, there is no TV. I called Telus many times and they just keep creating tickets for what they said that they will ask about t...
