Internet & Home Phone
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Don't be fooled by "No Cost" fiber optics

The only way that Telus' fiber optics is "No Cost" is if you don't value your time. Someone over 18 has to be present when they install it in your home, and it took them 5 visits (the longest was 2 1/2 hours) before they finished, and it still doesn'...

BrentM by Neighbour
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T3200m DNS host mapping

Hi, How do I get dns host mapping to work? My firmware version is 31.164L.22when I do a nslookup of the mapped address it returns:*** node-1w7jr9n24twqzs2cg5ed4tjl4.ipv6.telus.net can't find local.fmams: Non-existent domain -Tomas

TomasF by Neighbour
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  • 5 replies
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Unhappy with Internet - Is SmartHub any different?

Due to location, we have been stuck with Internet 25 for years. We are super unhappy with it. If I stream YouTube on one device and my child streams on a second device, a third device can't even browse the internet. We're a large family, and we use t...

nrbrown by Neighbour
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  • 5 replies
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Resolved! Account 90 days Grace period - Telus won't honour agreement

Background: I moved cities and needed to cancel my internet for a bit. I am on a 2 year agreement with 1 year left.I called Telus and spoke with an agent who gave me the advice of temporarily cancelling my agreement. He said that I would have a 90-da...

dopo1989 by Neighbour
  • 1865 Views
  • 2 replies
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VPN Passthrough from Telus T3200M to Asus RT-AX58U

Hi, I have the Telus T3200 router in my home that have been setup for few years and everything has been working fine. Recently, I bought a new Asus RT-AX58U which I treat it as a second router. I have connected the AX58U to the LAN port of my Wi-FI e...

bennetlee by Friendly Neighbour
  • 2245 Views
  • 2 replies
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Resolved! Using different wifi access point

HiCouple of questions and I hope I can explain myself correctly. Currently since my move from Fibre optic to an older house that the best I can get is the T3200 and copper 150/30, I have been using the Wifi booster, but are not happy with the cover. ...

PL by Advisor
  • 3261 Views
  • 3 replies
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Wi-Fi 6 boost

Once a device has been added to my wifi 6 device the MAC address seems to stay for ever. If I do a factory reset and try to add a device back again to the wifi I see the MAC address is already registered on the device so I can add the wifi device aga...

Peterv by Neighbour
  • 1111 Views
  • 1 replies
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