Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Google Home Assistant

Hello all, I have a weird problem, I have a google nest at home that worked perfectly, now that Telus have upgraded me to fiber and swapped out all equipment, router and WIFI points, It takes Google three to four times to connect and get me answers t...

Telus never cancelled

Hello TELUS Forums,I am here posting about an issue I've recently came across. After checking my statements for the past few months I've realized that Shaw was still charging me for a service I was not using. Approximately 4 months now. After speakin...

Moving from Gigabit to DSL 75!?

I am moving a few blocks from my current location into a different complex, and unfortunately the place I'm moving to does not have the gigabit fibre service. I was told by the call centre that all I can get is DSL 75 although if I look up my new add...

zzip7 by Neighbour
  • 3 replies
  • 0 kudos

T3200m as WAP

I recently upgraded to Gigabit Fibre with the network hub and separate trash can WiFi6 router to replace the T3200m. Can I use the old T3200m as a WAP? When I connect it to the network using the WAN port I get a green light for Internet and WiFi and ...

djmatz by Just Moved In
  • 2 replies
  • 0 kudos

Open IIS Website using Public IP - Port Forwarding

Please help. The IIS Website works when I open using local IP and names: Telus Router Model is "TELUS Wi-Fi Hub".Internet Plan is TELUS Gigabit Internet (Resi...

DinVision by Just Moved In
  • 1 replies
  • 0 kudos

Poor User Account system and Customer Support

I've been having some issues with Telus lately unfortunately.Firstly, my login email address was change to something which is not my email address.Secondly, that was fixed but then the support rep unlinked my mobility account from my account - I'm no...

Will_ash by Neighbour
  • 6 replies
  • 0 kudos
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