Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Fiber Availability

Has anyone had any issues with telus not being able to locate your address. I recently moved into a new house in a newer neighbourhood, fiber is available as telus has signs posted around the neighbourhood, and I've received flyers, I've also asked m...

Ducky7731 by Friendly Neighbour
  • 18 replies
  • 0 kudos

False Data Overage Emails

As with many on this forum, we are also receiving constant emails from Telus, advising that we are near or at our data limit and telling us to upgrade. And yet our data usage from the Telus website says we are nowhere near our limit. We have always h...

Resolved! Internet and Cable Installation WHERE at Single Family Home

I received an appointment reminder for our upcoming installation. It stated that access to the phone room is needed. I know that is for multi-family. However, will the installers require access to rooms/area other than those that the cable/internet w...

wakie by Neighbour
  • 2 replies
  • 0 kudos

ELI5 guest mesh network? (T3200 + 4 extenders)

We have a lot of guests coming and going and it would be great if we could have both a "permanent resident" SSID for the family, and "friends and guests" SSID for everyone else. But the 3200 router doesn't broadcast throughout the whole house. I assu...

Wifi password incorrect

Okay so, for the past 2 or 3 days I would check my wifi connection and it would say incorrect password. What I don't understand is that I was connected a minute ago and now it says incorrect password. Then, I would reconnect to the wifi after 10 minu...

JasuX by Just Moved In
  • 0 replies
  • 0 kudos

Yard Damage from Fibre Installation

You I have a number of complaints following installation of fibre cable on my property in summer 2020. I didn't argue about whether or not you had the right to enter my property and carry out the installation however I did not agree to having my yard...

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Lte Rural Internet

Will this work for Telus LTE internet... I really don't trust the standard modems that Telus provides as every modem or router I've gotten directly from the internet service provider has been bad in some wayNETGEAR 4G LTE Modem (LB1120)

Friendliest neighbours