TELUS Neighbourhood

JStars

Does anyone know how to get rid of a former Boost device showing up in red on the Telus Connect app? It was removed quite come time ago. Furthermore the Boost 6E that is connected (green) is connected by ethernet cable. Why does it show a wifi icon?

JStars · 10-22-2023

I have a Wifi 6 (Boost2) connected to my NAH. I also have two older Telus Wifi Boost devices (white squares on a stand). What I would like to do is use one of these Wifi Boosts as a wifi extender (without an ethernet connection) to extend the range o...

JStars · 09-24-2023

There have not been posts that I could find since 2020 on this issue. I just want to confirm before I buy a new router that it isn't possible to get the Telus Boost Wifi 6 (the cylindrical white thing) to use another device on the LAN as a DNS server...

JStars

At the bottom and above the ports, insert a large flat head screw driver in the space between the cover plate and base. turn the screwdriver so it pries the bottom of the cover plate up. Ensure you hold the base against the wall. The cover should cli...

JStars

If you are referring to the white square box mounted on the wall with ports on the bottom, this is the ONT (or also referred to as the NAH - Network Access Hub). The credentials are inside the cover. The cover comes off easily when pried lightly fro...

JStars

I am running version 5.26.0 which is the most recent version in the iOS App Store. It is definitely buggy. I'm hoping that these types of bugs can get to the developers. I'm still waiting for someone to tell me to "maybe reboot your router"....

JStars

That’s really good to hear! I hope that this post will help others.Cheers,

JStars

It doesn't make sense to me. You bill Telus unless they contracted you to provide a service, and this does not sound like this is the case. It sounds like you are claiming damages resulting from lost hours of work. In this case the Limitation of Liab...

TELUS Neighbourhood

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