Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Fibre Service

Just wondering if or when Telus Fibre will be available in the St Albert Ab, neighborhood of Woodlands?

Redwood56 by Just Moved In
  • 1 replies
  • 1 kudos

Fiber cable but only 75Mbps plan

Hi there,I am moving to an apartment. The previous tenant told us he was using TELUS with Fiber Cable. But When I try to apply a plan from the TELUS website. The highest plan is 75Mbps. I want something > 500Mbps. And Shaw offer 1.5Gbps in my apartme...

liliass by Helpful Neighbour
  • 6 replies
  • 0 kudos

Internet 75 speed

I have Internet 75 on a two year contract with unlimited data. In the past the down load and up load speeds were typically about 80Mbps. When I checked yesterday and today I got about 150Mpbs both up and down. I checked my plan and it still said Inte...

Kent2 by Coach
  • 3 replies
  • 0 kudos

change of residence address

if I sign a contract with the company for two years, but my apartment lease is only for 6 months, can I then move the Internet router to another apartment without problems?

Anzhelika by Just Moved In
  • 3 replies
  • 0 kudos

Fiber Optic availability in Crofton BC?

As the title suggests I am moving to Crofton on the south east side of Vancouver Island and I am wondering if Telus has extended their fiber optic network to Crofton? Using the search tool on their website shows my new address as suitable with fiber ...

Type of injector used on fibre optic line?

I want to move the Fiber Terminal Box installed by Telus. What is the type of connector used at the end of the fiber Optik line? Can I purchase an extension cable? If so, what do I look for to order?I just need to move it about 1 metre further up the...

Riderat by Just Moved In
  • 2 replies
  • 0 kudos

Is this Telus or scammers

I received a text from 777222 today which reads this Hi it's TELUS. We have detected that your modem is nearing the end of its life, and would like to offer you a replacement so that you can get the best internet experience.Please reply ACCEPT, DECLI...

Raceface by Just Moved In
  • 13 replies
  • 2 kudos

Service fee $150 for Telus line repair?

When my internet service failed, I called support. A technician onsite determined that the fibre line had failed at a junction box that Telus installed. The fibre was dangling from the top of the pole and detached from a junction box. It was clearly ...

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