After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi there,I need to relocate from Vancouver BC to Toronto ON due to reasons out of my control. I'm half way through a 2 year home internet contract. It was my intention to keep the the service but I'm being told that the internet service is not availa...
I live in a multi-unit home and I ordered PureFibre at the beginning of the month.Over the month I called 4 times already to get it fixed but every time something goes wrong and another technician gets sent out with the same issue no fibrebox. I had ...
Hello,I moved homes in October 2023 and switched from Telus because they did not offer fibre in my new building. I called Telus Loyalty and they told me they would not charge me a cancellation fee because they could not offer the same service in my n...
My elderly parents like in a 90's home with copper service. All they have with Telus is a land line and the DSC alarm system. Last year their service went down and a Telus technician came around to fix it, and he told them that they were one of the f...
Before someone interjects to suggest that we should refrain from manually changing channels and let the router handle it automatically, I want to highlight that this might not always be the best approach. Particularly in densely populated areas like ...
I contacted Telus to ask if they could provide pure fibre in the condominium that I am moving to. I provided the address and the rep said they definitely could provide me fibre and quoted me a price..when I specifically asked if this was the pure fib...
How do you change the DNS Servers from Telus's to some other company's on a Actiontec T3200M Router
I am trying to use the Telus Connect app for the first time and have inputted the Admin password on my modem like it asked me to but it keeps saying it is incorrect. Is it possible I could have changed this previously and not remembered? I also input...
I had a technician come out to my address yesterday, [mod edit: private info] Vancouver, and he mentioned that copper wire was running into our culdesac and that it should be replaced with fibre optik wiring due to it being very old. We are now exper...
Our land-line has stopped working and since we are retired people and don't have a cell phone (no way other than this to book an appointment), I'm hoping we can schedule a technician to fix our issue. Our address is [mod edit: private info]. There is...
