After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
When I got fibre installed, I was only given one booster. Admittedly my house isn't very big (less than 1200 sq ft) but the modem is located in the basement. When the technician installed the fibre (1Gb) he handed me the booster and told me to plug t...
Has something happened to Telus web access to voicemail. When I click on the url for voice mail access it takes me to a new log on screen but when I logon nothing happens, I get an error message saying the web page cannnot be opened. So now I cannot ...
Since we upgraded our Telus connection, that came with a Telus WiFi Hub, we have had issues with connecting to our epson printer. My Grandson and I play minecraft over the LAN network option but after a few minutes the LAN server looses the connectio...
So I accidentally turned off my wifi through the admin account. Now the question is how do I turn it back in without wifi connection from the admin
I bought a new apartment in west Coquitlam. Although the unit has installed a Telus Box and indicated that"Your home is TELUS QuickConnect Enabled and already connected to the TELUS PureFibre Network.", thecustomer service said that unit is not avail...
I am looking for an email address to submit my complaint regarding home internet service which is not working properly from past 6 months or more. When I call the customer care, they give me some solutions which are not working at all like switch off...
I received a number of "Immediate Action Required" emails and now finally a registered letter from Telus telling me to do the upgrade to Fibre. Which I'd be fine with, except that when I try going to telus.com/FibreUpgrade, it tells me I'm not eligib...
i just got new connection with telus and it is not letting the redlink device connect with internet via ethernet. i tried multiple times. seems like its a known issue. telus tech support keeps on transferring and disconnecting. i saw a post with the ...
our phone lines are not working for a week. Talked to at least 20 people and spent hours on the line. Our cell phones do not work good in this area. I would like to send an email with my complaint. Not sure why a technician has not been sent.
I am trying to login the admin panel (192.168.1.254), but the default admin password(the one at the bottom of the cylinder) doesn't work. Resetting to factory doesn't help. Know what is the problem?
