After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have Internet 75 package. The Wi-Fi connection seems not stable recently. Most of time it's OK, but sometimes pretty slow. Link speed from my laptop (supporting Wi-Fi 6) varies between 11 Mbps and 144 Mbps, and drops to ~1000 kbps at times. Downloa...
Hi all!My building just had lines run into each unit for PureFibre and I was wondering if the installer will still need access to the telephone room, as the building maintenance company is next to impossible to get a hold of (although I did submit a ...
My wifi went off on Friday May 17 just after 3pm and hasn’t come back since. I’ve called Telus twice, both times 1.5 hours wait to get an agent and both times they said there is an outage in my area. Outage for 4 days? I’m in Coquitlam and I don’t se...
When I navigate to My Telus / Internet/ email. I get this error. (Screenshot below). I'm trying to reset my Telus email password. I keep trying again. Nothing happens.
So I just enabled Call Control on my Telus home phone and when setting it up there was an option to send people straight to voicemail if they failed to get through call control. I thought this would be a great idea to set up in case an important call...
I recently had Fibre installed in my home and signed up for a plan with Telus. Everything is great except my PC connected to the router takes about 30 seconds to achieve a connection. I can only assume it's because the router has to communicate with ...
I signed up for a Telus promotion $65 a month and install and a free month was included. I just got my first bill and it's almost $400! The robot online was unable to access my account to help me.... How can I get this sorted?
Hello,I saw the r/telus and searched as much as I could online, Telus forum, and in Reddit for possible solutions. Long and short, moved from Shaw to Telus on the 9th of May. I have a homelab setup with a Pfsense router managing everything. Shaw was ...
I'm having a horrible time getting my internet hooked up. Has anyone else had any issues with TELUS technician "no shows"? I have had 3 confirmed appointments booked in the last ten days and each time the technician has failed to show up. TELUS techn...
New Telus customer as I have move out and into my own place. I figured getting the bundle would be nice as I am getting an optik tv capable of 4K. I was assured on the phone that I will have a tv alongside some good discount as a part of my apartment...
