Forum Discussion
Internet Sign Problem
Hello,
I have been having issues signing in when attempting to connect to my Wi-Fi. When I attempt to connect to the Wi-Fi it asks me for my Telus Login and to sign in. Though I had never set it up. Even any ethernet connected PCs aren't working either as they ask me for the same sign in. Browsing works on the PC, but nothing else. I can't call or connect to online services. My internet works on some of my families devices but for mine it seems that they are bugged. Please help with any suggestions.
I have been having issues signing in when attempting to connect to my Wi-Fi. When I attempt to connect to the Wi-Fi it asks me for my Telus Login and to sign in. Though I had never set it up. Even any ethernet connected PCs aren't working either as they ask me for the same sign in. Browsing works on the PC, but nothing else. I can't call or connect to online services. My internet works on some of my families devices but for mine it seems that they are bugged. Please help with any suggestions.
2 Replies
- Are you sure you are connecting to your WiFi SSID? Your home WiFi should only ask for a password, not a TELUS login.
Are you trying to connect to the #TELUS WiFi service perhaps? That will prompt for a login. 
TELUS_SupportOfficial Support Team
Hi AayanKhan - Have you tried to reboot your modem?
