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Internet Sign Problem

AayanKhan
Neighbour
Hello,

I have been having issues signing in when attempting to connect to my Wi-Fi. When I attempt to connect to the Wi-Fi it asks me for my Telus Login and to sign in. Though I had never set it up. Even any ethernet connected PCs aren't working either as they ask me for the same sign in. Browsing works on the PC, but nothing else. I can't call or connect to online services. My internet works on some of my families devices but for mine it seems that they are bugged. Please help with any suggestions.
2 REPLIES 2

TELUS_Support
Community Manager
Community Manager

Hi @AayanKhan - Have you tried to reboot your modem?

xray
Hero
Are you sure you are connecting to your WiFi SSID? Your home WiFi should only ask for a password, not a TELUS login.

Are you trying to connect to the #TELUS WiFi service perhaps? That will prompt for a login.