Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! on a t3200m is there a way to setup a vpn to get into the house?

Working on setting up survalliance cameras and want to be able to view them via smartphone and have been told to setup a vpn to do so. I dont see any vpn setup with the actiontec 3200m is there a way or can it be flashed with ddwrt or the likes? I do...

abb by Organizer
  • 3 replies
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Resolved! Why cant Telus give a specific time for service calls

Was told a service tech would come to our home sometime today. Waited all day. At 4:30 still no service tech. I have waited all day. Spent a half hour on the internet trying to find a number to call to find out if the service tech was still coming an...

Jimyb by Just Moved In
  • 1 replies
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Resolved! PureFibre in Douglasdale, Calgary AB

So I've been told multiple times to post on a Telus forum to try and get PureFibre in my neighborhood. I don't know if this is the right place to do it, but here it is. Right now my family is paying for 25 Mbps, but I tested the internet speed, and r...

Cale1 by Just Moved In
  • 2 replies
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Resolved! Why send a cheque?

Hi there, I’ve moved to Vietnam and I spoke to a customer service representative about changing my address to mail the refund cheque. She couldn’t get the system to properly register my Vietnamese address (they can be very complicated addresses). Is ...

fapage14 by Neighbour
  • 2 replies
  • 0 kudos

Resolved! Cancelled service, but extra bill came through

Hi there, So my service was cancelled on 23rd of May, but upon calling Telus about changing my forwarding address, they said I owe $106, which is due 31st of May. But the customer service representative said I’ve already paid for service until June 9...

fapage14 by Neighbour
  • 2 replies
  • 0 kudos

Resolved! Does Telus terminate plumbed Network cables

I'm moving across the country to a rental home that is PureFibre ready (so haven't actually been able to sniff around the house). The landlord mentioned that the cabling is "roughed in". I'll assume this means cabling is done and follows the coax pat...

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