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Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1493 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 12899 Views
  • 61 replies
  • 2 kudos

Resolved! CHBC Kelowna

Why do we have to be in the Kelowna or Vernon geographic zone to get CHBC Kelowna? We are 45 minutes away from Vernon in Salmon Arm and are connected to the Kamloops feed. Why are we connected to the Kamloops feed when we are closer to Vernon?

Rocco by Just Moved In
  • 4302 Views
  • 4 replies
  • 0 kudos

Resolved! Terrible customer service!!

I was confirmed for an appointment to setup my on January 6th 3 weeks in advance, and my appointment has been silently changed to an all-day appointment without confirmation. I called 3 times to inquire and have been told no one can help with this an...

Resolved! No WiFi connection and I NEED ONE!!!!

tHE NAME telus JUST GETS MY BLOOD BOILING...........I COME FROM TORONTO AND NEVER EVER EVER EVER HAD THE PROBLEMS WITH YOUR COMPETITOR LIKE I DO HERE. I HAVE A LAPTOP WITH WINDOWS AND AN APPLIE IPAD I NEED TO CONNECT TO WIFI AND CANNOT EVEN FIND IT I...

deenewman by Just Moved In
  • 2273 Views
  • 3 replies
  • 0 kudos

Resolved! paper bill fee

I am paying my bill to keep my credit in good standing but I strongly object to be charged for my bill. I want to go on record by saying this is ridiculous. I am in support of thousands of postal workers. I would like to think that you would want you...

cramberg by Just Moved In
  • 2265 Views
  • 2 replies
  • 0 kudos

Resolved! Calendar

Thanks for your lovely Calendar BUT please note that your May photo shows a colourful woodduck, saying " can be found in Ontario, Quebec and Atlantic Provinces. The children in my house have often seen the woodduck here in British Columbia. They wond...

Resolved! Billing

Why do every telus bill be wrong and i have to be several hours on hold on the telephone waiting for someone to answer?/ It stinks Terry

twcoish45 by Just Moved In
  • 3722 Views
  • 3 replies
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Call Blocking Stopped Working

Greetings, On November 29th, *67 stopped working on all calls made to Germany. So now my number always displays on someone's caller ID, even when I do *67. Telus says that they can't fix this. Is there another way to block my number? Thanks,Shane.

Shane by Leader
  • 1199 Views
  • 1 replies
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Resolved! What do I need?

Greetings, I have few years old LG HD tv with 1080 dpi. I have a home computer PC running XP. I want to run Netflix movies on my tv and play movies on a player while getting the best out of my tv. I don't believe I have enough internet speed for play...

Kitlani by Neighbour
  • 6844 Views
  • 9 replies
  • 0 kudos