Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 61 replies
  • 2 kudos

Resolved! XBOX ONE Support

Please develop Telus Optik Tv so that it is supported on the Xbox One. With the Xbox One trying to make itself the all-in-one and the one-and-only media entertainment system in people's living rooms, it would only be wise to take advantage of that an...

B12345 by Just Moved In
  • 1 replies
  • 0 kudos

paper calendars 2014

I would like o receive a paper calendar from you. mabel Nichols# 101 - 20899 Dougls crescent, LANGLEY, B.C. V3A 9L3.

Resolved! Guide Inaccuracy

I would like to know who I can contact for problems with my guide. For the last two weeks most of the channels I watch disregarding the news and sports channels have all been inaccurate. Which makes taping anything impossible and pointless. I am payi...

Dolface by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Instructor needed for android phones

I am a volunteer committee member of Elder College. I know Telus has one on one training for learning about how to use features of android phones. Try as I might to find a volunteer instructor for small groups of seniors... In a classroom type settin...

BRHar by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! What is available internet speeds in Delta North, BC

I was told all I could get is 15 MB internet speed at my resident area. I live in Delta North, BC. If all we can get from Telus is 15 MB, may I ask why Telus cannot give a wider choice for it's customer. Perhaps provide a wider choice for residence w...

Kongkong by Just Moved In
  • 2 replies
  • 0 kudos

Telus - How you can improve your customer service

Dear Telus, The biggest complaint I have with your Optik TV system is your software that handles the changes to my account. Whenever I call in to get my channels added or removed it never gets done immediately or it never happpens at all. Typically I...

Just Signed up, but don't have all channels

Hi there, I just got my Optik TV installed. I ordered the "Select" package. It includes all the Essentials, up to 71 HD channels and 6 theme packs. Now, i have a few questions. Right now i see on my tv that I have 52 HD channels (so that is 20 fewer ...

abbaabba by Just Moved In
  • 1 replies
  • 0 kudos