Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1829 Views
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 14527 Views
  • 65 replies
  • 2 kudos

Resolved! Can't access Google Maps any more!

When I attempt to access google maps, I get this message: " "We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access." . When I look it up on Google help, it says that I need to log into the ...

allec by Connector
  • 19808 Views
  • 10 replies
  • 0 kudos

Neighbor driving on Telus fibre optic box

Hey, how sturdy are the fibre optic under ground boxes? My neighbor keeps driving on it. We are dependent on our internet for work, school and university. I have called telus and was transferred from department to department.

Msfit by Neighbour
  • 721 Views
  • 3 replies
  • 0 kudos

FibreOptic Service

Fibreoptic service is available in my neighbourhood. I have been trying to get a straight answer about the conversion of the fibre optic signals (light) to the electronic signals which are required by my phone, our computers and our internet (all fro...

RonBo17 by Neighbour
  • 2130 Views
  • 11 replies
  • 0 kudos

Telus Fibre + network switch

Hi all, I am wondering about a couple of things: 1) If I want to use a network switch (unmanaged), do I place it after the router (and not between the ONT and router)? I'm assuming this is the case, but would like to confirm. 2) If I do place the swi...

Port Forwarding no longer works on my T3200M

I have a T3200M router and for many months I was hosting a Minecraft server on my computer with the port TCP 25565. Since then it stopped working, and this https://www.yougetsignal.com/tools/open-ports/ says the port is closed, even with the server r...

Resolved! Expand WiFi Distance

I have the TM3200 with 2 of the WiFi Boosts, yet I can seem to keep outside devices connected consistently. Is there away to increase the WiFi signal of these devices?