After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Ten years ago I was thinking of cancelling my land line but changed my mind and decided to keep it because i got that number in 1995 when I landed in Canada. Just sentimental value for me nothing else since I'm using mobile phone for work and communi...
Hi, We have fiber Internet with BA21A booster installed. We dont have smart phone to use TELUS Connect APP. I used to access to old wireless router/booster by IP as 192.168.1.254 through Chrome or IE and enter User ID and PW when prompted. Now using ...
HIi have been calling Telus for over a year about getting Fibre to my townhouse complex. There is PureFibre on all 4 sides of my building, down both sides ot the street, and the streets behind my complex (within 100m). I have tried to fill out the St...
Hi everyone, We signed up for the Telus 150 Internet plan, however when the technician arrived, he mentioned our maximum possible speed is only 75 (due to the wiring or something). Is there anything I can ask for from Telus to get the 150 speed? I'm ...
I arranged for my move to be installed June 30th and there has now 4 failed install attempts and drops, and I've been bounced through multiple customer service people who have all breadcrumbed me with lies saying my internet would be installed and av...
I've been experiencing intermittent connection issues for several months now. Basically, I can't use the internet because every few minutes the connection drops for a few minutes and this happens constantly. I've called support many times, and three ...
My CO2 detector had a low battery so I put a new one in. As soon as I inserted the new battery I got the alert that the sensor is tampered. I put the detector back and I still have the alert and now the detector is beeping as if it's still a low batt...
Hi, I live in North Burnaby and I have not had internet for over a day now. I have tried resetting the router/Boost WiFi several times to no avail (all devices say connected without internet) and at one point the Boost even had a red light. Not sure ...
Are there manuals for the WIFI boosters anywhere. I have the B21a and I see there is a B20T, B25T, and 6E mini (don't know model#). I'm looking for what the difference is and can I mesh any of these together or do I need a similar model? Guessing you...
Hello, there were a lot of back and forths trying to get my internet set up by optic fibre team for months. Up to the point where now I decided NOT to go with telus. Cancelled my telus internet plan. I signed up for another internet carrier. Today, t...
