Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 904 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8902 Views
  • 61 replies
  • 2 kudos

Cannot find DNS servers

I am trying to set up a static IP on my pc but I cannot find the DNS servers anywhere on my routers admin page. I have the ZTE TELUS Smart Hub

Dill1 by Just Moved In
  • 259 Views
  • 0 replies
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Telus Fibre Optic speed issue

Just Switched to 1Gghz Fibre Optic internet - getting slower wifi than I had with Shaw - how come?I had Shaw 300 and 600 plans, and consistently got close to 300 and 600Mps download speeds with wifi using speedtest app. (iphone xr) - Shaw Modem Bridg...

Devices not choosing to connect to booster

We just got our modem switched to the new Telus wifi hub and added a booster, but I see on the My Wifi app that some devices are choosing to connect to the hub instead of the booster, even if the booster is closer. My room is furthest from the hub bu...

Rin by Just Moved In
  • 431 Views
  • 1 replies
  • 0 kudos

Home Internet

Hi. I live inWinnipeg Beach MB.When will you have internet here??Do you have a separate wifi that will allow me to go on the internet??Will you ever have TV??If so on either. Please fill me in. Wanted badly. I thought EVERYONE INCANAFA HAS THE EIGHT ...

Mac filtering

With supplied TELUS gear, Is it possible to do MAC address filtering so I can explicitly grant access to wireless devices of my choosing.I have a son who games all night and gets around my schedule restrictions by spoofing his MAC address.

Pvautour7 by Just Moved In
  • 289 Views
  • 1 replies
  • 0 kudos

Separate networks using Boost

Just recently installed the Telus boost system with our T3200. New to the Mesh scene. We currently have our basement tenants (and guests) on the Telus boost system. We have a separate router + wifi network connected to the T3200 for my own family use...

vc by Just Moved In
  • 299 Views
  • 1 replies
  • 0 kudos

Splitting my Wi-Fi signal to dual band

I have a Telus Wi-Fi hub modem and I need to have the signal split into separate 2.4 and 5.0 bands. I have devices that only work in 2.4 so they keep dropping the connection as the signal coming into them moves to 5.0. How do I do that? Thanks

Adj by Neighbour
  • 569 Views
  • 4 replies
  • 0 kudos

Pure Fibre availability in Calgary (Legacy)

I am a Telus customer, but live in an old area in Calgary "serviced by copper", not pure fibre. I am moving in a month to another area in Calgary (Legacy in the south east). I just got off the phone with Telus and this new community (actually, it's 5...

P4guy by Just Moved In
  • 519 Views
  • 2 replies
  • 0 kudos

Resolved! Setting up Tasks on new Google Email Account?

I have tried to follow the Google instructions for adding Tasks to my new email account, but have not been successful. The Tasks button that should appear on the right of the email page, is not there. I have tried the Add-ons, and selecting a 3rd par...

Ricardo3 by Just Moved In
  • 394 Views
  • 1 replies
  • 0 kudos