Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Wifi 6e

Looking for some guidance here... TELUS Website states all plans over 1.5GB get a 6e router. I signed up for this plan in December and was not given one. Got the total runaround today bu support. 1) Chat advises me to call Loyalty2) I call in, get a ...

mcianfar by Neighbour
  • 1700 Views
  • 5 replies
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Telus Email

Well, here it is July 30, 2024 and today I get an email from Telus stating:"Dear Valued Customer,We want to inform you of an important upcoming change to your TELUS Email powered by Google account that may affect you.Important:If you do not switch to...

Resolved! Cut fibre optic cable in the back alley

Our back alley is being paved this week and today, when the contractor came with its excavator, they ripped of the fibre optic cable that feeds internet to my house. What should I do? Who should I contact to get it fixed? I have no internet at home r...

Botero by Neighbour
  • 758 Views
  • 1 replies
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Routers keep dropping connection to modem

I have 5 routers on my property. 4 are connected via coaxial cable to the modem. They will occasionally all work and then just lose connection to the modem. The one router attached via ethernet cable to the modem continues working. If I unplug and re...

Jen19 by Friendly Neighbour
  • 417 Views
  • 1 replies
  • 0 kudos

Resolved! Increased land phone line monthly payment for 200%

Ten years ago I was thinking of cancelling my land line but changed my mind and decided to keep it because i got that number in 1995 when I landed in Canada. Just sentimental value for me nothing else since I'm using mobile phone for work and communi...

Palilulac by Friendly Neighbour
  • 1460 Views
  • 6 replies
  • 0 kudos
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