Internet & Home Phone
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F3 Networks

Good Morning, We have a group of questionable looking people who keep showing up at our door wearing orange vests stating they work for F3 Networks who are installing PureFibre on behalf of Telus in our neighbourhood. Online searches are vague and th...

Resolved! Router Delivery

Hello there, I concluded the contract on 30th Aug. I was supposed to wait for the router to arrive. It was supposed to arrive on 4th Sep. Then I tried calling Telus and the automated system wanted me to enter a pin. So I tried registering and it said...

Neu by Neighbour
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  • 3 replies
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Equipment retrun

I returned my internet equipment about a month ago, following the instructions. I tracked the item today, and it still shows as 'Out for Delivery.' I checked with Canada Post, and they said that for large companies like Telus, if they don’t scan the ...

whlee27 by Neighbour
  • 1188 Views
  • 5 replies
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New home 14 ethernet ports + 6 PoE devices

I will be moving to a new home next year and it will have 14 ethernet ports and 6 PoE devices. Do I need to be looking into running my own switch outside of the communications panel to support all 14 ethernet ports? I know I need something like this ...

dcjensen by Neighbour
  • 605 Views
  • 2 replies
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Port Forwarding with NH20T

Im trying to play a game with my brother (specifically Call of Duty: Modern Warfare III and Warzone). Previously when we were with Shaw, we can connect and play the game together at the same time with no special setting changes. However, after switch...

NeoNoire by Neighbour
  • 654 Views
  • 1 replies
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Telus refusing service

I moved to new address/home. Telus said there is optical fibre and will run one and it can be done but just need hook up outside connection. Been waiting for internet since June for our house. Our house is under the availability for internet for opti...

Telus Wifi Hub - difficulty port forwarding with WAN

Hello, I recently moved into a new building that has a new Telus Wifi Hub for my unit. I am attempting to run a local server for board games with friends on the app FoundryVTT. This application usually uses port 30 000 to direct users to a login scre...

A truck, a comedy of errors, and loss of signal.

To start, I own a duplex and the fiber lines for either side come from a pole across the street. Friday August 29. What I assume was a city garbage truck comes down my street, and somehow pulls the fiber line off of the one side of the duplex and par...

Zman2k2 by Leader
  • 787 Views
  • 1 replies
  • 0 kudos

Internet

I have recently had a new internet box installed to help fix our issue with laggy/slow internet well now my Xbox’s aren’t connecting properly so we can watch movies or do all that but we can not play online multiplayer games on the consoles. Have tri...

Dom12 by Neighbour
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  • 4 replies
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