After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have an ONT in my garage like many ppl in the forum, running internet 300/300. From the ONT (fiber) it goes to an ethernet port, and from the ethernet port it carries to my Telus T3200M over coax. My assumption is there must be a MoCa in the garage...
So i just upgraded to purefibre. I warned Telus when i agreed to let them upgrade that I had a landline with alarm dialer, they issued a ticket for full switch to fibre, both phone line and internet. They seemed convinced on the phone that it wouldn'...
A couple of days ago, without my notice or having changed anything, I suddenly noticed my phone had a missed messages alert. I checked and the times noted were when I was home. Then, an important call I was expecting didn't come and I noticed again t...
I can link my account to my google assistant, but then I get a pop up that says something went wrong try again and it won’t move beyond the linking screen. I have unlinked and rekindled the TELUS home assistant so I’m at a loss
I recently bought a Sonos speaker and therefore had to disable "SmartSteering" on my router (T3200M) so I get a 2.4Ghz Wifi.Initially it didn't even show up (even thought SSID broadcast was enabled). I then eventually was able to connect my phone and...
How can I check online areas of Telus outtages?
I am trying to watch Live TV on TSN, but when I try to login and select "TSN Go", a popup appears to tell me:There has been a technical problem!Please try again and if the problem persists, please contact your television service provider.I discovered...
We set my son's Alexa Dot up in the Telus WiFi app so we could pause WiFi to it. Now that it is paused, it won't un-pause. The device is greyed out in the WiFi app but I can see through my Ubiqiti contoller that it is indeed "seen"... the Telus WiFi ...
If a small network like Citywest can provide RTP network to their customers in Terrace, Kitimat & Prince Rupert why can't Telus do the same?Providers lime Bell, in Toronto, Quebec all carry the network.Vancouver lower main land has approximately 80 t...
I have two issues going with Telus and work with two contact persons. However, they don't reply anymore, and they don't call back anymore. Every time I contact support, I am in contact with the Philippines. One would sort something out for me, but sh...
