Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1174 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 10849 Views
  • 61 replies
  • 2 kudos

iPhone 5S unlock

HiI need to unlcok one iPhone 5S. Phone is locked on Telus Canada network.I live in Europe and I will not come to Canada.How can I unlock the phone without coming?Best regards Sasha

Sale_Pa by Neighbour
  • 2838 Views
  • 4 replies
  • 0 kudos

download speed

Hi, I am on an "enhanced" internet package. I would just like to know what download speeds I should be getting. Thanks

Glenn723 by Just Moved In
  • 1194 Views
  • 1 replies
  • 0 kudos

Red light on router stays on

Most of the time the light on the right hand side is glowing red. I've done a restart and it always comes back. I'd say it's red about 60% of the time. What is wrong and how do I fix it?

sawright by Just Moved In
  • 3229 Views
  • 3 replies
  • 0 kudos

Adding a service shouldn't take so long....

Called tonight to add TV to my internet service, and sign up for the 2 year contract in order to get the $300 VISA gift card. All in, I was on the phone for 53 minutes. That wasn't from me waiting to talk to someone, as I estimate that I was talking ...

dbo789 by Just Moved In
  • 877 Views
  • 0 replies
  • 0 kudos

Youtube not working!?

this just got this happening on on three browsers chrome/opera/vivaldi. So werid! Get connected tv show produces in Vancouver, BC and where i am is working for him tho other websites work!!! so my internet is working! tho i only have 500mb or so in S...

get connection.JPG

Leaving job incomplete

Second time that contractors have left the service panal open in my driveway during optik install in winfield. Really disappointed with lack of care and concern with others property. May consider not using service when completed.

Yukonluke by Just Moved In
  • 771 Views
  • 0 replies
  • 0 kudos

QoS available on Actiontec T3200M?

Does anyone know if the Actiontec T3200M even has QoS functionality? And if so how, how can that be enabled? I have googled it, read the Actiontec manual, scoured the Telus gateway for the right menu, looked through this forum, but nothing. None of t...

YYCGuy by Connector
  • 14158 Views
  • 9 replies
  • 0 kudos