Internet & Home Phone
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Why Is my service so poor?

I have had non stop issues since day one. Multiple techs and rushmen have tried and failed to resolve the poor service that I receive from Telus. I pay for 75mbps and I would be lucky to receive 20mbps on a good day. On a bad day I have seen speeds b...

Upgrading my landlords plan.

I rent a room in the basement a house. The current Telus internet is very weak. Is it possible to have their plan upgraded (with their permission) and to have a second router installed in the basement? I guess the question is would they have to start...

Resolved! Is PureFibre 300/300 really at least 300Mbps

Last month I upgraded from PureFibre Internet 150/150 to PureFibre Internet 300/300.The Telus My Wi-Fi App speed test with 150/150 consistently showed download speeds of 179-185Mbps and upload speeds 171-185MbpsHowever my 300/300 plan only gets 262-2...

BPcalg by Friendly Neighbour
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  • 7 replies
  • 1 kudos

Ashcroft internet

We have slow and intermittent internet also Telus promised no overage charges during COVID but they charged me

Router stuffed in closet. Poor signal through condo

I have spoken to a few different people at telus now to say how i have terrible network performance. I have telus gigabit plan and have a network closest installed in my condo. the problem with this is that the previous tenent had taken the ONT devic...

Resolved! Switching from Shaw to Telus

Hi. Used to be a Telus subscriber but wanted to cut costs a little so I went with Shaw tv and internet, however not too happy with internet speed. Only 2 of us in the household so maybe half dozen devices, should I get a ‘better’ router or is the sup...

robertj by Neighbour
  • 1951 Views
  • 1 replies
  • 0 kudos

Good by Security.

"Your Norton Security and VPN services are expiring soon" Telus is not raising prises, the just move the free virus protection into a payed service. Pay or take your chances.

Just_LH by Ambassador
  • 4977 Views
  • 5 replies
  • 0 kudos

Migration to Google

I opened my now Google email last week. How long does it take for previous Telus emails to migrate?

Fran2 by Neighbour
  • 5009 Views
  • 5 replies
  • 0 kudos

ARP Cache Poisoning Attack

Hi, my antivirus keeps telling me that:"A computer on the network is sending malicious traffic. This can be an attempt to attack your computer"Based on the IP and MAC address of the source of this "attacks" I determined it's coming from a Telus wirel...

Kronos by Organizer
  • 1376 Views
  • 0 replies
  • 0 kudos
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