Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Dont care about your security

I hate to make such a bold statement in the subject here but its clear as day. This morning I woke up to find the Telus Optik box that serves the my neighborhood wide open. I thought maybe some tech had to run back to his van or something but half ho...

mrD by Neighbour
  • 6 replies
  • 0 kudos

Resolved! No bridge/passthrough for PureFibre?

Is there really no option for using the router/modem device used for PureFibre as strictly a modem? I was looking to switch over from Shaw internet, but thought I'd check on this detail first, and a support rep told me this behaviour isn't supported....

jmacdoug by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Cisco set top box and ethernet and adding a switch

I have just had the new 4k PVR form tel-us installed. My other set top boxes are all the old Cisco ones . I have coaxial cable in my house but the technician who came installed converters on all of them so now there is ethernet cable going into each ...

Resolved! 30 sec. disconnects every 5-10 minutes

Hi, This has been going on for a couple days now. Seemingly increasing in frequency. We keep getting disconnected, our modem's internet light goes orange for half a minute, then manages to reconnect. During that time, all our streams stop and we get ...

sulas by Just Moved In
  • 2 replies
  • 0 kudos

Having Trouble Finding a 10ft. 24Gbps HDMI Cable.

Hello,As the topic suggests, I'm having a heck of a time finding a 24Gbps HDMI cable that exceeds 8 feet. As per Telus' instructions, I require a 24Gbps HDMI cable for my new 4k PVR to display the 4k channels correctly. I've looked online and it seem...

Ruggie74 by Just Moved In
  • 5 replies
  • 0 kudos
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