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Boost Wifi Speed Issues

Labec
Organizer

Hey!

 

I recently got a boost wifi starter kit to help with some deadzones I have at my place. I currently have both the boost units connected to the T3200m via ethernet. The problem I seem to have is that my boost network is way more stable than the old T3200m/Web6000q setup I had, but the speeds are 1/4 to 1/3 or slower than what I used to get. (300-400 on the old gear, 30-140 on the boost setup).

 

Any idea what might be causing this?

 

Thanks!

1 REPLY 1

A-B
Community Manager
Community Manager

Hmm, that may be something you'd want to check with our Tech Support team about. You shouldn't be seeing slower speeds, especially when hardwired. Give them a call at 1-888-811-2323 or via Live Chat online over at www.telus.com/assist and they can investigate further from their end!