03-10-2021 01:11 PM
Hey!
I recently got a boost wifi starter kit to help with some deadzones I have at my place. I currently have both the boost units connected to the T3200m via ethernet. The problem I seem to have is that my boost network is way more stable than the old T3200m/Web6000q setup I had, but the speeds are 1/4 to 1/3 or slower than what I used to get. (300-400 on the old gear, 30-140 on the boost setup).
Any idea what might be causing this?
Thanks!
03-10-2021 01:30 PM
Hmm, that may be something you'd want to check with our Tech Support team about. You shouldn't be seeing slower speeds, especially when hardwired. Give them a call at 1-888-811-2323 or via Live Chat online over at www.telus.com/assist and they can investigate further from their end!