Internet & Home Phone
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Cannot send emails since migration

I have no problem with incoming mails, but when I attempted to send an email to myself at a gmail address from my Telus mail site, the email appears to send, but when i check my incoming mail at the gmail address it never arrives. I have been receivi...

Di444 by Organizer
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Resolved! Router recommendations

Hello, I'm thinking of getting a third party router to add to my network for additional control/security. Wondering if there are any suggestions to which router brands/models work best with Telus equipment. We have Telus TV so I imagine we'd need to ...

JR_99 by Helpful Neighbour
  • 2127 Views
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2.4 Ghz Wifi greyed out in modem GUI

Hello, I'm currently using the Telus Arcadyan (Wi-Fi Hub) and recently noticed the 2.4 Ghz Wifi Band was "greyed" out in the GUI (couldn't make any changes to it under it's tab under Wifi settings). Both the 5 Ghz bands were fine. I had just got this...

JR_99 by Helpful Neighbour
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  • 2 replies
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Migration Issues

Has abtbody else experienced this problem?When I proceeded to activate my account (I already had a Google account) I was presented with the signon which contained a Telus email ending in .telusplanet.net, but I had indicated on the request to use one...

Di444 by Organizer
  • 2997 Views
  • 2 replies
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Boost with Roku private listening

I recently added the boosters to my network and the Roku private listening through the phone app no longer works. It enables, however no audio comes through. I reenabled the radio on the T3200 with a different SSID from the boosts, switches over the ...

mkk by Neighbour
  • 1024 Views
  • 0 replies
  • 0 kudos

PureFibre

Hi Everyone,We had purefibre installed on Friday and the speeds have been amazing. I just moved my office into the basement near the modem and now my internet speeds are half of what they used to be when I was upstairs. Any tips or ideas on how to ge...

Resolved! Why does this forum keep rejecting me?

The error is: The requested URL was rejected. Please consult with your administrator.Your support ID is: 46033275607280xxxxx I tried creating a new account, I tried from different browsers. I get this in 2 separate locations in 2 separate cities on 2...

fred123 by Neighbour
  • 2935 Views
  • 2 replies
  • 1 kudos
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