Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Phone outage In Sherwood Park

This morning, we did not have phone service to our address in Sherwood Park. It is still the same now at 3:42pm. We did the unplug/plug in. Still the same. Is there an outage in Sherwood Park for phone?

DavieSM by Neighbour
  • 1730 Views
  • 1 replies
  • 0 kudos

Wifi working but ethernet not

For the past year I've had my PC connected to the our T3200M router with no issues. Last night I was in a discord call and at about 8pm I was disconnected from it. I thought it was just a discord issue, but upon trying to access the internet through ...

ponder by Neighbour
  • 3114 Views
  • 3 replies
  • 0 kudos

1Gb service with T3200m and WEB6000q extenders?

I’m currently on a 2 year promo that is about to roll over to the “expensive” 2nd year and will be calling TELUS to negotiate a new deal. I have a 300Mb/s service on T3200m and 3 WEB6000q extenders and 3 Optik TV boxes. I have an extensive array of W...

Orange light on modem

Hi there, there is an orange light on the internet part of my wifi modem, the wifi light is green.I’ve rebooted and even reset my modem and my internet is still not working.I’ve been on hold with support for an hour now with no luck of even hearing s...

Millzy by Neighbour
  • 11084 Views
  • 1 replies
  • 0 kudos

email

Why did telus decide to change to Google for email. I think Google get enough information for us as it is, without now letting them look at our emails.I have set up the new one anyway, not an easy process, heaven help anyone who is not computer savvy...

John13 by Neighbour
  • 906 Views
  • 0 replies
  • 0 kudos

Vacation Suspension for TV

Tried to do the usual vacation suspension for my TV this year and was told I had to suspend my phone as well. Also I would lose all my discounts and loyalty credits on my account when the suspension ends. My land line call forwards to my cell (Telus ...

eireen by Organizer
  • 3838 Views
  • 2 replies
  • 0 kudos

Resolved! Adding Access Point to Telus Router

I would like to add an access point (ie: TP LInk EAP245) to provide better wifi coverage. I believe if I connect the AP to the router via ethernet cable that there is nothing I need to change on the Telus router. Is this accurate?

Resolved! INTERNET SPEED

We have INTERNET 150 and getting speeds of 39 Mbps download and 21 Mbps upload. Plus we have Wi-Fi Boost.Now we have rooms that have no wifi signal. Send a technician out ASAP.

TomK13 by Neighbour
  • 1587 Views
  • 1 replies
  • 0 kudos
Trending tags
Friendliest neighbours