Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Need help on a new pure fiber internet buy

Hi everyoneI am a newcomer to Canada and I do rent an apartment for 1 year online.The problem is an apartment which I rent has no internet and I should buy internet plan for it, so I check Telus website and I found that on checkout page sin number or...

Visaneh by Neighbour
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Modem Internet Amber Wi-Fi green

Modem Internet Amber Wi-Fi green. My power went out about a week and a half ago and ever since my Internet hasn’t worked green light for Wi-Fi but Internet is an amber colour please help I tried resetting and restarting modem

Cannot send emails since migration

I have no problem with incoming mails, but when I attempted to send an email to myself at a gmail address from my Telus mail site, the email appears to send, but when i check my incoming mail at the gmail address it never arrives. I have been receivi...

Di444 by Organizer
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  • 1 replies
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Resolved! Router recommendations

Hello, I'm thinking of getting a third party router to add to my network for additional control/security. Wondering if there are any suggestions to which router brands/models work best with Telus equipment. We have Telus TV so I imagine we'd need to ...

JR_99 by Helpful Neighbour
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2.4 Ghz Wifi greyed out in modem GUI

Hello, I'm currently using the Telus Arcadyan (Wi-Fi Hub) and recently noticed the 2.4 Ghz Wifi Band was "greyed" out in the GUI (couldn't make any changes to it under it's tab under Wifi settings). Both the 5 Ghz bands were fine. I had just got this...

JR_99 by Helpful Neighbour
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  • 2 replies
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Migration Issues

Has abtbody else experienced this problem?When I proceeded to activate my account (I already had a Google account) I was presented with the signon which contained a Telus email ending in .telusplanet.net, but I had indicated on the request to use one...

Di444 by Organizer
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  • 2 replies
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Boost with Roku private listening

I recently added the boosters to my network and the Roku private listening through the phone app no longer works. It enables, however no audio comes through. I reenabled the radio on the T3200 with a different SSID from the boosts, switches over the ...

mkk by Neighbour
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  • 0 replies
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