Hi, I’ve been using the Deco M5 ever since I was with Shaw, in the
default router mode. Last week a Telus technician came to my place to
hook me up to PureFibre 750, internet only (ONT in garage; advanced wifi
modem installed in room on the second fl...
I live in Edmonton Alberta and subscribe to Optik TV and am quite happy
with it. Since the beginning of August, Telus has several PSA's in
rotation for music festivals and a hospital charity in the lower
mainland of BC. Did I mention I live in Albert...
Dear Telus representative,I thought I would start off by insulting you
the reader…. However, I realized that insulting someone I didn’t know
would be incredibly rude.On further thought, I realized that to insult
someone I know and care for is even ru...
I currently have PureFibre 150, because that's all that was available
when I first signed up. Now I see I can go all the way up to Gigabit.
Not sure which plan I will choose, but I am wondering if I do the
upgrade on the MyTelus website, will the cha...
Hello, I currently have a telus boost starter pack and one expansion
pack. I need two more expansion packs. My question is can I just add
another starter pack, the devices all seem to be the same or do I have
to buy two more expansion packs? Thanks i...
Would anyone know if there is a limit to the number of callers you can
have on your "Accepted Callers List"?I have tried adding some additional
numbers, and when I go to save the additions, it comes back that the
system is currently down. This is occ...
Hey folks,The last couple of nights, the battery backup attached to my
ONT has started randomly beeping. There’s no notice that the battery is
toast but after I silence the alarm, the “Battery Power” light is
flashing (slowly). Any thoughts? I’m hopi...
Hey gang!So, there have been some misunderstandings I noticed online
regarding our migration process and the call display suddenly not
showing the full 10 digits but just the 7 once switched over.This is not
a known issue and should not be happening....