Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Best way to migrate to gmail with 100 email aliases?

My email migration date to move from Telus email to Telus Gmail is coming up fast.Unfortunately it is complicated by the fact that I have over 100 email aliases, but Telus Gmail only allows 30 aliases per email account.One possible solution is to cre...

Resolved! Port Forward with Telus T3200M Modem.

I'd like to port forward the port 27960 UDP for a Steam game (Quake 3/ Quake Live) to host a private server. Is that port (27960 UDP) blocked by Telus with Residential Home Internet? If not, how do I port forward it? Guide me through it please.

Tom69AB by Neighbour
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Opening NAT???

I currently run a wired connection on Telus PureFibre gigabyte internet into my Xbox but I still only have a moderate NAT, any recommendations to open my NAT up? Admin setting need to be changed or something?

bid by Neighbour
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Extremely low speeds on fibre ethernet connection, need help!

Hey guys So I am having quite a bit of issues with my fibre optic network I am currently living in a basement suite and receiving very low internet speeds lately. I used to get 950 up and down most days of the week, now it is only 95 and 100 for the ...

604CS by Neighbour
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  • 1 replies
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Resolved! Ethernet from Alcatel-Lucent box doesn't work, but wifi does?

Hi there, thank you for your help!I just moved into an apartment and there is an alcatel-lucent box in our dining room. The wifi works fine, but when I use the ethernet from the alcatel-lucent box and go to 192.168.1.1 it takes me to a telus website ...

Kmill1 by Neighbour
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  • 2 replies
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Internet drops daily

Hello all,We are experiencing internet drops daily. We are in south Edmonton, AB and on Fibre 300. We have complete drop of service from the ISP in which the model reboots/resets as the lights flash red/orange. Is anyone else having this issue with t...

GPlum by Neighbour
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  • 1 replies
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Telus Fibre contract renewal

Hello! I've got a two year Telus PureFibre contract that expires next month. I believe the price is going to go up by $60 after this is up. Will Telus let me sign a new contract to get the latest pricing on Fibre internet, for example, I have 750 spe...

tmosh by Neighbour
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Resolved! Telus PureFibre coming to your home: When?

I received two letters from Telus Vice President in March 2021 informing that Telus would contact us for connecting to PureFibre. I haven't been contacted yet. I am in Lake Chaparral Community. When is fibre optic line coming to this community?

AKumar by Organizer
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  • 1 replies
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Expected internet speed

I just had 1 gig fibre installed. On a wired connection, I’ve seen 640mbps. On wifi, I can get up to 550mbps sitting in front of the modem with my i7 laptop or iPhone XR. On my previous provider, I would consistently get 640mbps on wifi. If I run a s...

Mikeer by Neighbour
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  • 4 replies
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