Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Telus Wi-Fi Hub and Apple Homekit

Hi gang,I upgraded my service to gigabit a while ago and got the Wifi Hub modem (the new white one) along with it. It’s in my garage but I’m finding, since getting the modem, my HomeKit devices (door lock and garage door opener - both within 25 feet ...

Resolved! Telus My-Wifi showing the wrong information

I have had 5 Telus Wi-Fi Boost devices in my home for about 2 years. While the WiFi does work well, recently I see in the My-Wifi app that the limit of 5 boost devices has been reached (previously there was no set limit)But it now does not recognize ...

BlairP by Organizer
  • 1 replies
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Wan aggregation

Does anyone know if it’s possible to enable LACP-IEEE 802.3ad on the new Telus wifi hub? I’d like to get wan aggregation to work (if I can) with my new Asus rt-ax86u router. Thanks!

Jamied89 by Just Moved In
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Does Telus null route?

I have a homeserver and I'm running VMs. In order to have IPs, I have rented a VPS from and established a GRE tunnel between the VPS and my homeserver, then I routed a few IPs to my homeserver. Everything works great, but as soon as a VM star...

paul20 by Just Moved In
  • 0 replies
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Telus mail to hotmail not working

Migrated to the new Telus/Google mail yesterday. With my Telus account, I can send mail to my Gmail and Yahoo accounts but not to Hotmail, although this was never an issue before. From Hotmail, I can send to my Telus, Gmail and Yahoo accounts. Any id...

Resolved! Problems with Internet 50 and DSL

Hello. Over the last month we've had problems with our Internet 50 and Optik Television service and was wondering if anyone can help provide some insight on what might be the problem. We've had five site visits by Telus over the last three weeks to t...

Marc56 by Organizer
  • 6 replies
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Internet only working with VPN

Hello. I recently moved my fibre optic box from one side of the hallway to the other. I had to unplug it to re route it. Since reconnecting everything, web pages do not load. I randomly thought I'd connect my VPN and hey presto, I have semi normal in...

SammM by Neighbour
  • 7 replies
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