Internet & Home Phone
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Smart Hub over usage

I live in an area that does not allow for fibre optics or the regular internet. We therefore had to go with the Telus Smart Hub with the sim card. We have had this type of internet for about 1.5-2 years with 1 terabyte of coverage per month. When we ...

FThomas by Neighbour
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Log Files Telus WiFi Hub

I had the Telus WiFi Hub + Cisco AP installed this summer and I continue to have Internet drops on WiFi equipped devices. I also have 2 WiFi Boost installed. There are hesitations on the TV's and glitches from the PVR. The technician did the install ...

Resolved! US Number

Can a US number that is the same as a Canadian number be removed by TelusCould it be used to hijack a Telus account

Resolved! Door to door solicitation

Wondering why telus has sales people who solicit for business when there is clearly a sign indicating 'No Solicitation'. Today i had my telus door bell ring and I was expecting a delivery but instead had 2 young men standing 6 feet away indicating th...

SR1 by Neighbour
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New to Fibre Phone/Internet: Installation & Wiring questions

HI.So our Strata Complex is switching over to Telus PureFibre, but we didn't get any explanation on how it "should" be done.I have reviewed what Telus says on there FibreUpgrade page, and tried to understand The-Story-of-My-Fibre-Install forum post, ...

DJVS by Neighbour
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Resolved! Port Forward on Telus Wifi HUB

Hi guys, I am a recent convert to Telus Pure Fiber and I was wondering how to accomplish setting up a port forward as I like to play with Open NAT type on the games I play, I seem to be stuck behind a Moderate NAT, even though ive set my Netduma R2 R...

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