Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 61 replies
  • 2 kudos

Awesome speeds on telus 150 on xbox

So I did a speed test last nite on old xbox one and got 180mbps download and 170 on upload. Just inquiring will telus upgrade the choice of faster than the soft launch of internet gigabit like maybe internet 1500? I. Might be willing to upgrade then....

Gateway discriminates against gaming consoles?

In all my years of IT weirdness, this one really is screwing with my head.Have a Telus branded Actiontec T3200M Gateway with my entire network setup with wired ethernet wherever possible. (Only thing to use wifi in my house is cell phones / tablets)....

Nev by Organizer
  • 1 replies
  • 0 kudos

Online gaming with Smart Hub

Is the Smart hub good for online gaming in rural areas? I have an Xbox One with a ISP that has a latency of 600+ which really sucks. Thinking of switching to Telus but need more info...

C_Berland by Just Moved In
  • 3 replies
  • 0 kudos

Floating text in Optik TV Guide

How can I get rid of the floating text? It’s very distracting, and visual disturbances like that are a migraine trigger for me. Thanks in advance.

Judy5 by Just Moved In
  • 1 replies
  • 0 kudos

ONT Web Admin

Hi, I was given an Alcatel Lucent G-240G-A ONT and I was wondering how to access the web admin interface. What is the IP and default login for that? Also anybody know if I can replace it with my own ONT? Is there a compatible list? Thanks!

primexx by Neighbour
  • 0 replies
  • 1 kudos

Connecting Sonos to Telus Wifi Boost

I have a couple of Sonos speakers around the house that I want to connect to my Boost network. I can connect to the main wifi but it is not the default address I have my mobile devices connected to normally. So if I want to access the speakers I have...

cstordy by Just Moved In
  • 2 replies
  • 0 kudos

3rd party router recommendation for Telus PureFibre

Hi everyone,I want to provide my downstairs tenant with their own secured wifi network, completely cut off from my own network, through my PureFibre service. I know there are several routers that can produce multiple SSID'S. Does anyone have any reco...

Kermit51 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! What firbe patch cables are used during installation?

When my Firbe service as installed the cable wasn't long enough so the patch box below was installed. I would now like to move the modem 50 feet further along an unfinished wall in my basement. So I need to replace the current 5' fibre patch cord tha...

NVG by Just Moved In
  • 4 replies
  • 0 kudos