Resolved! I upgraded to PureFibre 1.5 GB but speed remains 1GB
It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?
It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?
I have my Telus modem in the garage in the basement. A LAN cable runs to the main floor and also to the bedroom upstairs (3 levels). I have one Wireless Extender on the 2nd floor, plugged into the LAN port. The 2nd Wireless Extender is on the 3rd flo...
It says that Norton Security and Secure VPN can be installed on two devices. I would like to install 4 additional devices for a total of 6 (3 iPhones and 3 PC's)It says to call but due to COVID-19, support is slow. Does anyone know what the price is?...
After ordering fiber gigabit, the tech did half the job, the outside part, and said he';d come back. I said but you'll be under quarntine by then. He said no problem, we already started your job. The tech didnt show up, and I managed to book again, t...
What kind of fiber line do I need to run from inside my home to outside? It is going from a low voltage panel, through a conduit, and then outside. Does telus have a recommendation? Brand, specs, ratings, etc? The folks at Gescan didn't know. Also, d...
We are wanting to switch to Telus Internet 300 and Pik TV and I know that the technicians are not coming in to homes right now.We only have coax coming in to the house. What if any cable will have to be installed to provide service to the modem? We d...
The Smart Hubs are limited to wifi connections. I have a ZTE MF279T and am always struggling with having to shut off connected devices, cameras, kids devices etc. etc. Is there something I can do to combat this problem? Thanks!
HiI am remodeling my home and have the drywall riped off.My idea is to have a low voltage panel and a network switch in there. From there I will have about 15 cat6 runs to various parts of the home.So basically: telephone pole -> outside box -> low v...
I set up the starter system without any problems. Now I want to add a third unit. Does it have to be connected to my Ethernet? The set up wizard doesn’t want to let me set up a stand-alone third device.
I’m having trouble getting on the net with my laptop (2013ish MacBook Air). When I try loading any page (tried chrome & safari) I get “this site can’t be reached”.It started off last night, where all pages randomly began running very slow, except Fac...
Hello, I would appreciate any help this great community could provide. I have Optik TV and Internet 300 in a three-level townhouse (Garage and office on ground level, living space on middle level and bedrooms on third level). To make a long story sho...