Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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telus home assistant

Is there a charge to use telus home assistant. When trying to set up home assistant I think I have been directed to a website which institutes a charge after a 30 day free trial.

Elsa1 by Neighbour
  • 2 replies
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Weak signal

I live rural. Tells promised 3 years ago that they would upgrade one of their sites to make rural customers have a STRONG signal. I have their smart hub. Promises promises and now they claim 5G strength. I hope the rural areas get stronger signals es...

Opo by Just Moved In
  • 1 replies
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Fiber internet hub

I turned on my bridge mode to keep my network settings, it worked well in the past 3 weeks, in the past couple days my router keep losing internet connection and I have to turn off/on the router to restore service, does anyone have the same issue?

Amrayess by Just Moved In
  • 1 replies
  • 0 kudos


What is the number I dial on my home phone to reach my voicemail?

Teelee by Just Moved In
  • 1 replies
  • 0 kudos

E-mail migration to Windows Live Mail 2012

After many hours of slogging, I was able to set up my email on my laptop, tablet and phone. However, now I am trying to set up email on my husband's laptop. He uses my email account and has his own alias. I do all the steps as outlined in the migrati...

BevGray by Neighbour
  • 8 replies
  • 0 kudos

E-mail Migration Lost Folders

Lost some folders in the migration today. One folder moved but only had one e-mail in it. Long hold times. Waited an hour, started ringing then disconnected. Had to start all over. Anybody else with folders not migrating? Only got a ticket logged. No...

Telus Gsuite Administration

Who is the Telus Gsuite administrator? How can he/she be contacted? Google apps and Google Play Store won't work unless you switch to a non-Gsuite Google account. This is STUPID. I also could not access My Telus account for about two weeks. Now, in M...

Resolved! TELUS Wi-Fi Hub - Guest Network Limitations...?

I have the TELUS Wi-Fi Hub, the white coffee canister looking unit and I am wondering what the limitations or settings are for a guest network. Can I limit the amount of data per day? Can I view it somewhere? Just looking for some details...

KurtC by Just Moved In
  • 3 replies
  • 0 kudos
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