TELUS Neighbourhood

MetaBotNot · 02-20-2022

Dear Group,I am the house owner who has been using Pure Fibre for many years for Internet, Optik and VOIP Home Phone.The fibre comes into the main floor where the T3200M resides and is redistributed throughout the house viaexisting coax cable using t...

MetaBotNot · 02-19-2022

What model MOCA adapter does Telus currently install.I currently have ECB6200 installed but, may have a need forECB6250 which support higher speed and MPS for security.The T3200M unit supports MPS which is what I mightwish to enable for added securit...

MetaBotNot · 02-19-2022

Dear Forum Members,I am a house owner who already has been using PureFibre for Internet, Optik and VOIP Home Phone for quite some time. The Telus tech. has utilized my existing coaxial cable line to support my 4 Optik boxes as well as MOCA boxes to ...

MetaBotNot · 02-22-2022

Thanks for the reply and your help.I just spoke to Pure Fibre Tech Support this morning and he also confirmed that I had a 2nd fibre available for use for the tenant. In my particular situation he said they would use the existing coax line going di...

MetaBotNot · 02-21-2022

Hi There,thanks for the prompt reply.I think Telus installed two fibre lines to my house. I am using one with a T3200M and MOCA boxes. Could Telus use the 2nd fibre line with a 2nd T3200M + MOCA boxes to supply internet service to my basement tenan...

MetaBotNot · 02-21-2022

Hi There,you may have tried this already but, I though I would suggest it.If you are in moderate to marginal wifi coverage it may be interference from another router in the neighborhood.This may be causing your drop outs. You can test this out by ch...

MetaBotNot · 02-21-2022

Hi There, I recently was experiencing many issues such as Wifi dropouts with my T3200M and Optik TV freezing so I reported this to Telus. The technician came by and replaced the T3200M with a refurbished unit and replaced my older version Optik STB'...

MetaBotNot · 02-21-2022

We also had weak wifi coverage and reported this to Telus. There first solution was to install a Extender which plugged into the T3200M. This helped a little but, was still not good enough so they came back and used the existing coax cable jacks al...

TELUS Neighbourhood

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Converting Basement Tenant to existing Pure Fibre

MOCA Adapters

PureFibre installation for tenant basement suite - Questions

Re: Converting Basement Tenant to existing Pure Fibre

Re: Converting Basement Tenant to existing Pure Fibre

Re: Internet drops off

Re: Should I ask for a router upgrade?

Re: slow and weak wifi in large house